Windows 10: can't get any games in game store to open ?

It won't let me open any games in Microsoft Store .

:)

 

Using games from the microsoft store

Based on the results you've obtained, this can be an issue with the Windows Store which affects the digital games you’ve downloaded from it. We suggest manually resetting the Windows Store cache. Here are the steps:

• Press the Windows + R keys to open the Run dialog box.
• Type WSReset.exe and click OK.
• The Store and a command prompt will now open with any message. The command prompt will automatically close after the Store's cache has been reset.

Once done with the reset, kindly click this
link and follow the steps on how to check for updates for apps and games from Windows Store. Search if there are any updates available for the affected game.

Keep us updated with the progress.

 

i just downloaded a game and it will open and shut automatically

Hi john,

For a better clarity on the issue, please answer the below questions;

• Please specify the game you are having issue with?
• Are you getting any error messages while opening the game?
• Also, did you download the game from windows Store?

For workaround, I would suggest you to follow the below steps and see if the issue can be resolved.

• Type Troubleshooting in the search next to start on the desktop.
  
• Click on View All on left side and select Windows Store Apps.
• Follow the onscreen instructions.

Get back to us for further assistance, we will be glad to help you.

 

Artifex Mundi games crashing on opening

Hi,

Thank you for posting your query in Microsoft Community.

For better assistance, please share the information:

• Which is the game that you are not able to play on the computer? Is the issue specific to this game?
• Do you get any error message?
• Is the issue particular to Artiflex Mundi games or all games?

I suggest you to run the Windows Store Apps troubleshooter by following the steps provided below:

• 
  Type “Troubleshooting” in the search box and press Enter.
  
• 
  Click on ‘View All’ on the top left pane.
  
• 
  Click on “Windows Store Apps” from the list and follow the on-screen prompts for troubleshooting.
  

Hope this helps. Get back to us with the status for further assistance.