Windows 10: Can't get back a Microsoft account

Discus and support Can't get back a Microsoft account in Windows 10 Gaming to solve the problem; Hello there!I have a Microsoft account for my son, and this account is also part of the "Microsoft Family Safety" managed by my account.Suddenly some... Discussion in 'Windows 10 Gaming' started by Kearsan, Jan 13, 2024.

  1. Kearsan Win User

    Can't get back a Microsoft account


    Hello there!I have a Microsoft account for my son, and this account is also part of the "Microsoft Family Safety" managed by my account.Suddenly some days ago my son was logged out from his Microsoft account on every device due to a supposed "suspicious activity". When he tried to log in again he was asked to verify his identity by giving a code sent on my phone number he's a kid so back then I entered my phone number on his account. The issue is that this phone number is my old phone number. I changed my phone number everywhere on my Microsoft account, but forgot that my ancient phone numbe

    :)
     
    Kearsan, Jan 13, 2024
    #1

  2. Creating or signing in to microsoft account

    Hi Gloria,

    The error code that your are getting when adding an account is usually caused by the following:

    • Your phone has an incorrect date and time set.
    • You do not have a data connection.
    • Your phone is in a "bad state."
    We suggest that you follow the steps on this link to set up your Microsoft
    Account on your device.

    Keep us posted for further assistance.

    Regards.
     
    Marcel Dio, Jan 13, 2024
    #2
  3. Vesao Win User
    Remove account

    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
     
    Vesao, Jan 13, 2024
    #3
  4. Can't get back a Microsoft account

    Edge Search Does Not Permit Change of Region


    I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
    We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
    I would suggest you to try the below steps and check if it helps.
    Step 1:
    Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
    2. Select Settings and click on Choose what to clear.
    3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.
    Step 2:
    I suggest you to create a new user account and check if the issue occurs.

    1. Go to Settings.
    2. Choose Accounts and then select Family and other users.
    3. Select add someone else on this PC.
    4. Enter a user name and hit next.
    5. Click on Finish.
    6. Sign out from the current Account and Log into the new account.
    Step 3:
    It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.
     
    hurricane51, Jan 13, 2024
    #4
Thema:

Can't get back a Microsoft account

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