Windows 10: can't get into microsoft account that may have old email attached

Discus and support can't get into microsoft account that may have old email attached in Windows Hello & Lockscreen to solve the problem; I can log in with user/password, but the verification step must send the code to an old email account, so I can't get any farther.... Discussion in 'Windows Hello & Lockscreen' started by Frustrated UserHP, Sep 19, 2024.

  1. can't get into microsoft account that may have old email attached


    I can log in with user/password, but the verification step must send the code to an old email account, so I can't get any farther.

    :)
     
    Frustrated UserHP, Sep 19, 2024
    #1

  2. email attachments

    Hello Allan,

    To attach a document file on an email, you can follow the step given below:

    For Windows 10 Mobile:

    • Launch to File Explorer app.
    • Press and hold the file that you need to attach on the email, and select
      Share
      button.
    • Select Outlook Mail on the suggested applications.

    For Windows Phone 8.1:

    • Download and install
      Files
      app.
    • Launch Files app.
    • Tap and hold the document that you need to attach on the email, and select
      Share
      button.
    • Select the Mail app on the suggested applications.

    Feel free to post back if you have other queries.
     
    Timoteo IV Ofr, Sep 19, 2024
    #2
  3. old email addresses

    Thank you for updating me HA.111

    Here is the step to remove that old email address.

    Start typing an email address into the “To” field. As soon as you see the old email address being recommended as one of the potential candidates, use the down arrow key to scroll through the list of suggestions. Once you highlight the old email address, type the delete key. In many cases, this will actually remove the entry not only from the current list of suggestions but from future suggestions as well. You may even find that as you mouse over the drop-down list the highlighted item will have an “x” to explicitly allow you to delete it.

    Just do this step and your good to go.

    Continue to have an escellent day HA.111

    Best regards,

    Anthony C. De Jesus

    Independent Advisor
     
    Anthony1129, Sep 19, 2024
    #3
  4. can't get into microsoft account that may have old email attached

    How to add a Microsoft email account to Outlook 2016

    I saw an old post describing the steps to add an msn.com email account to Microsoft Outlook. It had to be done manually selecting the first option and using blu404.m.hotmail as the server. If I try to do the same, however, I get an error message saying that the server can't be reached.

    How can I add a Microsoft email account (hotmail/outlook) to desktop Outlook? I can use this email account in Outlook Live, (it shows Outlook Mail in the upper left corner of my emails), but I can't add it to Outlook 2016 from Office Professional. I was able to add an @att.net email account, but I don't know what to do for a Microsoft account.

    If I try to add it without any manual steps I get an error message saying (more or less): "an encrypted email did not work, try and unencrypted email", but that does not work either. Clearly, some manual configuration is needed: please guide me along the required steps. In case it matters, my password is 8 characters long.
     
    Karen Clayton, Sep 19, 2024
    #4
Thema:

can't get into microsoft account that may have old email attached

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