Windows 10: Can't get KinectV2 to work as a webcam

Dear Microsoft Team,

a few days ago i bought myself a kinect V2. I did the cabling (at a USB 3 port with drivers uptodate and with no other devices connected) and installed the SDK (KinectSDK-v2.0_1409-Setup). The Kinect itself (colour, depth and infra) works just fine within KinectStudio v2.0.

Accoridng to this post (https://blogs.windows.com/buildingapps/2016/11/04/kinect-demo-code-and-new-driver-for-uwp-now-available/#OhwfiRbb8u5qazrx.97) I updated the "WDF KinectSensor Interface 0" to Version "2.2.1610.17001" (Attachment1) via the wind10 device Manager -> update device to use it as a normal webcam.

But neither in microsofts Skype nor in the camera app I'm getting any results - only the error message ""Your webcam is currently being used by another application.". Also websites like webcamtests.com do recognise the camera as "Kinect V2 Video Sensor" but wont come up with any image, giving me the error message "Apparently, your webcam is being used or blocked by another application."

The processes "KinectMonitor.exe", "KinectService.exe" and "KStudioHostService.exe" are running according to the task manager (Attachment2) - also when the kinect is not connected to the computer. Also the "Kinect Configuration Verifier" gives me green lights for every point (except the usb port where it shows me a yellow sign saying "Unknown USB 3.0 port detected. Your USB configuration may support Kinect for Windows")

You can find details about my system in attachment nr3. I'm glad for every hint! Thanks

Attachment1:
http://www.bilder-upload.eu/upload/abefcd-1535271228.png
Attachment2:
http://www.bilder-upload.eu/upload/32a399-1535271252.png
Attachment3:
http://www.bilder-upload.eu/upload/6f2e4f-1535271272.png

:)

 

Webcam not working in Windows 10 Pro on Microsoft camera app and not on Skype

Hi,

Since you mentioned that you already reinstalled the driver for your webcam, we suggest that you perform these troubleshooting steps to resolve your concern:

• Run the troubleshooter for Windows apps.
• Install the driver using the compatibility mode.

Get back to us with the results of the suggested troubleshooting steps.

 

Webcam had disappeared

Hi,

The webcam may have stopped working due to hardware failure, or a loose cable that connects it to the device’s motherboard. We suggest that you try to show hidden devices in
Device Manager by following these steps:

• Right-click on the Start menu and select Device Manager.
• Click on the View tab and select Show hidden devices.
  

If you are seeing the webcam drivers, uninstall them. Then restart your device to check if Windows will be able to recognize the webcam and will install the drivers.

Let us know how it turns out.

 

Skype webcam sound won't work

Terminate Skype, then go to Control panel -> Sound and audio devices -> Audio -> un-check "Use only default devices", restart Skype and see if the webcam audio input is listed.