Windows 10: Can't get KinectV2 to work as a webcam

Discus and support Can't get KinectV2 to work as a webcam in Windows 10 Drivers and Hardware to solve the problem; Dear Microsoft Team, a few days ago i bought myself a kinect V2. I did the cabling (at a USB 3 port with drivers uptodate and with no other devices... Discussion in 'Windows 10 Drivers and Hardware' started by JuLiaPailer, Aug 27, 2018.

  1. Can't get KinectV2 to work as a webcam


    Dear Microsoft Team,

    a few days ago i bought myself a kinect V2. I did the cabling (at a USB 3 port with drivers uptodate and with no other devices connected) and installed the SDK (KinectSDK-v2.0_1409-Setup). The Kinect itself (colour, depth and infra) works just fine within KinectStudio v2.0.

    Accoridng to this post (https://blogs.windows.com/buildingapps/2016/11/04/kinect-demo-code-and-new-driver-for-uwp-now-available/#OhwfiRbb8u5qazrx.97) I updated the "WDF KinectSensor Interface 0" to Version "2.2.1610.17001" (Attachment1) via the wind10 device Manager -> update device to use it as a normal webcam.

    But neither in microsofts Skype nor in the camera app I'm getting any results - only the error message ""Your webcam is currently being used by another application.". Also websites like webcamtests.com do recognise the camera as "Kinect V2 Video Sensor" but wont come up with any image, giving me the error message "Apparently, your webcam is being used or blocked by another application."

    The processes "KinectMonitor.exe", "KinectService.exe" and "KStudioHostService.exe" are running according to the task manager (Attachment2) - also when the kinect is not connected to the computer. Also the "Kinect Configuration Verifier" gives me green lights for every point (except the usb port where it shows me a yellow sign saying "Unknown USB 3.0 port detected. Your USB configuration may support Kinect for Windows")

    You can find details about my system in attachment nr3. I'm glad for every hint! Thanks

    Attachment1:

    http://www.bilder-upload.eu/upload/abefcd-1535271228.png
    Attachment2:
    http://www.bilder-upload.eu/upload/32a399-1535271252.png
    Attachment3:
    http://www.bilder-upload.eu/upload/6f2e4f-1535271272.png

    :)
     
    JuLiaPailer, Aug 27, 2018
    #1

  2. Webcam not working in Windows 10 Pro on Microsoft camera app and not on Skype

    Hi,

    Since you mentioned that you already reinstalled the driver for your webcam, we suggest that you perform these troubleshooting steps to resolve your concern:


    Get back to us with the results of the suggested troubleshooting steps.
     
    Kristoffer Abs, Aug 27, 2018
    #2
  3. Webcam had disappeared

    Hi,

    The webcam may have stopped working due to hardware failure, or a loose cable that connects it to the device’s motherboard. We suggest that you try to show hidden devices in
    Device Manager by following these steps:

    • Right-click on the Start menu and select Device Manager.
    • Click on the View tab and select Show hidden devices.

    If you are seeing the webcam drivers, uninstall them. Then restart your device to check if Windows will be able to recognize the webcam and will install the drivers.

    Let us know how it turns out.
     
    Aileen Alf, Aug 27, 2018
    #3
  4. temp02 Win User

    Can't get KinectV2 to work as a webcam

    Skype webcam sound won't work

    Terminate Skype, then go to Control panel -> Sound and audio devices -> Audio -> un-check "Use only default devices", restart Skype and see if the webcam audio input is listed.
     
    temp02, Aug 27, 2018
    #4
Thema:

Can't get KinectV2 to work as a webcam

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