Windows 10: Can't get mail notification sound for Outlook 2016 tried everything

Discus and support Can't get mail notification sound for Outlook 2016 tried everything in Microsoft Office and 365 to solve the problem; Can't get mail notification sound for Outlook 2016. settings-apps and system sounds properly configured tried every hint on the internet,registry +... Discussion in 'Microsoft Office and 365' started by ddinc, Jan 14, 2016.

  1. DDINC
    ddinc Win User

    Can't get mail notification sound for Outlook 2016 tried everything


    Can't get mail notification sound for Outlook 2016.
    settings-apps and system sounds properly configured
    tried every hint on the internet,registry + config

    :)
     
    ddinc, Jan 14, 2016
    #1
  2. STEVETARBARD
    SteveTarbard Win User

    mail notification sound change

    Hi. There seems to be a disconnect between Office 365, Outlook 2016. Lenovo T440 running Windows 10

    You can set from the control panel a sound for new mail notification, but this has no impact on the settings for Outlook 2016, I have a mail notification .wav file set, it previews but will not work with Outlook as Outlook keeps playing the default sound
     
    SteveTarbard, Jan 14, 2016
    #2
  3. FINN A
    Finn A Win User
    Windows 10 - Outlook 2016 New mail notification sound

    The link points to an article that proposes the same steps that the previous response also suggests. As I already responded, I already did all this. It has no effect.

    However, meanwhile I have found the cause of the problem Windows 10 has a setting to control if it should "get notifications from these senders". This setting was set to on for "Outlook 2016". As long as this setting is on, Windows 10 seems to override
    whatever settings Outlook has (including the "new mail notification" sound), "eat" the notification and always play its own Windows notification sound.

    Turn off the "Outlook 2016" in the Windows notifications from these senders settings, and the "New mail notification" sound will be played as expected.
     
    Finn A, Jan 14, 2016
    #3
  4. TWEEDLE
    tweedle Win User

    Can't get mail notification sound for Outlook 2016 tried everything

    The older versions of Outlook were hard coded to look to a wav file and looks like that practice is still ongoing.

    Backup and replace this file with a sound you like named the same way.
    C:\Windows\Media\Windows Notify Email.wav

    It worked for my Windows 10 / 2016 setup. You'll have to take ownership and full control of the file to replace it as well.
     
    tweedle, Mar 9, 2016
    #4
  5. DAVIDHK
    davidhk Win User
    davidhk, Apr 5, 2018
    #5
Thema:

Can't get mail notification sound for Outlook 2016 tried everything

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