Windows 10: Cant get rid of latency/crackles, Latency monitor report enclosed

Discus and support Cant get rid of latency/crackles, Latency monitor report enclosed in Windows 10 Drivers and Hardware to solve the problem; Hi all, apologies for the length, trying to enclose as much info as possible. I have an external firewire audio interface that I use with music... Discussion in 'Windows 10 Drivers and Hardware' started by Ojustaboo, Jan 5, 2019.

  1. Ojustaboo Win User

    Cant get rid of latency/crackles, Latency monitor report enclosed


    Hi all, apologies for the length, trying to enclose as much info as possible.

    I have an external firewire audio interface that I use with music keyboard and various music software.
    Having problems with latency. It sounds like a static type crackle, cant seem to get to the root of the cause. Doesn't matter if I'm listening through my monitors or my headphones (both plugged into my Pro24).

    It doesn't matter if I set my ASIO buffer low or high, sure if I set it to 2048 there's a noticeable wait between me pressing the key and the sound playing, but whether I set it to 2048 or I set it to just 32. the crackle still keeps appearing *Sad

    Running Latency monitor shows problems. Please see attached text file and pics

    Before I ran it this time, I unplugged my Focusrite Pro24 firewire lead, I went into the BIOS and disabled the firewire port. I exited out of malewarebytes, mouse software etc etc etc. Only thing I left running was Avast, but I disabled all shields until next reboot.

    Getting exactly the same result as when the pro24 was plugged in and enabled, and when I left all software running.Sometimes I can play just 2 or 3 notes before it does it, other times it does it after about a min or more. I've been putting up with it for months, but really want to get to the bottom of it.

    All drives are SSD. All plugged into 6GB Sata apart from drive F

    C (System) drive is a Corsair Neutron GTX
    D (Documents, Pics, Vids), E (More Programs) & K drive (Email) are on Samsung 860 Evo
    G (Games) Samsung 860 Evo
    H (Music software and samples) Samsung 860 Evo
    F ( Steam Library as in Games not Spectronics) SanDisk SSD Plus

    Intel Core i7 3820 a2011 3600 MHz
    Asus P9X79 Socket 2011 ATX Motherboard
    32GB Corsair Vengeance DDR3 RAM

    Highpoint Rocket 620 (R620) 2 channel Internal PCI-e v2 x1 to SATA 6Gb/s non-RAID controller card

    XFX RADEON RX480 Black Edition OC 8GB

    Corsair 750 Watt HX750i Fully Modular ATX PSU/Power Supply

    Archon SB-E X2 CPU Cooler

    Hardwired, no wireless
    MB Network Adapter Intel(R) 82579V Gigabit Network Connection
    Interface Type Gigabit Ethernet
    Connection Speed 1 Gbps
    MTU 1500 bytes

    Dell U2713HM Main monitor
    BenQ GW2470H 2nd Monitor

    Win 10 Pro 64 Ver 1809 (OS Build 17763.195)

    Power Settings:
    High Performance
    Turn off HD: Never
    Internet explorer Javascript Timer freq: Max peformance (never use IE)
    Desktop background settings/Slideshow: Paused
    Wireless Adapter Power Sav mode: Max Perf (don't have one)
    All sleep options set to never or off
    Allow wake timers: Enabled
    USB Selective suspend setting: Disabled
    PCI Express Link State PM: Off
    Prosessor PM: Min 100%, System cooling policy: Active: Max: 100%
    Display: Turn off after 15 mins
    Mult media:
    When sharing media: Prevent sleep,
    Video playback quality bias: Video playback performance bias
    When playing Video: Optimise video quality

    Some of my BIOS settings:

    Azaila HD Ausio: Disabled

    Intel Lan controller: Enabled
    Intel Lan PXE OPROM: Disabled

    VIA 1394 controller: Enabled (although it was disabled when I ran the attached Latency monitor info)

    ASMedia USB 3.0 Controller: Enabled
    Asmedia USB 3.0 Battery Charge Support: Disabled

    ASM Storage Controller: Enabled
    Hot PLug: Disabled

    Serial Port: Disabled

    CPU Q-Fan Control: Enabled
    CPU Fan Speed Low Limit: 400C
    PU Profile: Silent

    AI O/C Tuner: Auto

    CPU Core Ratio: Sync all cores
    CPU 1 (same for 2 -4) ratio Limit Auto

    Dram Freq: DDR3 1600Mhz

    EPU Power Saving Mode: Disabled

    CPU Spread Spectrum: Disabled

    EIST: Disabled

    Turbo Mode: Disabled.

    Any help or suggestions greatly appreciatedThanks

    :)
     
    Ojustaboo, Jan 5, 2019
    #1

  2. DPC Latency High

    Hi,

    Check these:

    Solving DPC Latency Issues - Download Latency Monitor and DPC Latency Checker

    Solving DPC Latency Issues | Sweetwater

    DPC Latency Checker

    Troubleshoot Driver Problems Using DPC Latency Checker - Windows Tutorials

    DPC Latency Checker - Download

    DPC Latency Checker

    Hope this helps.

    --------------------------------------------------------------------------------------------

    Rob Brown -
    Microsoft MVP
    <- profile - Windows and Devices for IT : Bicycle - Mark Twain said it right.
     
    SpiritX MS MVP, Jan 5, 2019
    #2
  3. High latency and stuttering/crackling/glitching audio with wireless traffic on Dell Inspiron N5110

    Whenever I try to watch a movie (especially from a network share, but also on Netflix or other streaming websites) I will get random glitches/buzzes/crackles. They are related to latency, NOT audio hardware. The only solution is to use "high performance"
    power plan which seems to eliminate the crackles and reduce the ndis.sys latency from 30ms to 5-10ms, but I'm not a fan of this solution because it increases heat and power consumption. There has to be a better way, or at least I would like to find out why
    this is happening. This was never a problem on Win7 as far as I remember.

    The main suspect is my wireless card Intel Centrino N 1030. If I connect ethernet cable, the whole crackling problem seems to be completely gone, no matter what power plan I use, balanced or high performance. But when using wireless audio glitches come back
    and, it shows up to 30ms DPC latency on LatencyMon, which is very high. I have the newest driver from Intel. That being said, I still think it may be something else and wireless may just be the straw that broke the camel's back especially because I can't really
    find any reports on the internet regarding N 1030 latency issues.

    Before you ask, I have updated all the other drivers to the newest available and that didn't help. I've tried various fixes suggested by others, like reinstalling windows, and so on, but nothing helps. Previously, I had Win10, but the problem with audio
    and stuttering was so bad that I had to downgrade to Win8.1, which is A LOT better.

    I've even tried bdcedit disabledynamictick, but that didn't help either.

    LatencyMon reports high interrupt to process latency, so as far as I understand it, the ndis.sys (wireless) DPC count may be simply reflecting the fact that the CPU is not responding on time or is busy with something else for some reason. Can someone help
    me figure out what's going on?
     
    Baltazaras_482, Jan 5, 2019
    #3
  4. Cant get rid of latency/crackles, Latency monitor report enclosed

    Windows 10 High Dpc Latency

    Care to be more specific about the problem instead of pasting useless latency monitor data.

    You are on win 8. You need to update to win 8.1 and by itself that may fix the problem.

    Ar you overclocking?

    Latency Mon is reporting your CPU as the following

    CPU SPEED

    _________________________________________________________________________________________________________

    Reported CPU speed: 40 MHz

    Measured CPU speed: 17 MHz (approx.)

    Obviously this is wrong. You have an i7 Clocked at 4 Gigahertz. Why would you believe anything else latency mon says.
     
    ZigZag3143 (MS -MVP), Jan 5, 2019
    #4
Thema:

Cant get rid of latency/crackles, Latency monitor report enclosed

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