Windows 10: Can't get rid of message saying there is a problem with my MSFT account

Discus and support Can't get rid of message saying there is a problem with my MSFT account in Windows 10 Customization to solve the problem; I get a warning alert every time I reboot my Windows 10 PC, informing me that there is a problem with a MSFT account. A long time ago I had a MSFT... Discussion in 'Windows 10 Customization' started by TQuin, Sep 6, 2020.

  1. TQuin Win User

    Can't get rid of message saying there is a problem with my MSFT account


    I get a warning alert every time I reboot my Windows 10 PC, informing me that there is a problem with a MSFT account.


    A long time ago I had a MSFT account under my old company's name. When I click on Manage I'm taken to a web page that tells me this email address no longer exists, which is indeed correct.


    The account doesn't appear under Settings -> Access work or school


    How can I stop this error: it's extremely annoying.



    Can't get rid of message saying there is a problem with my MSFT account 8ec45d5b-2089-45fd-9a9c-b7d4d8fae062?upload=true.png

    :)
     
    TQuin, Sep 6, 2020
    #1
  2. Try3 Win User

    Account problem

    Aslam,

    Yes, the procedure is complex but I split it into individual steps that, I believe, can be followed by anybody.

    Booting into Safe mode is explained in section 3. All steps are included. If there is a step you cannot do then please tell me the para number and which aspect of it is confusing you.

    Getting into the built-in Administrator account is explained in section 4. All steps are included. If there is a step you cannot do then please tell me the para number and which aspect of it is confusing you.

    Any local account and any MSAccount can be made a "Standard" account or an Admin account. You need to be logged in to an Admin account in order to raise a Standard account to Admin status.
    - Once you are logged in to one of the Admin accounts that I suggest that you create, you can go to Settings, Accounts, Family & other users so that you can select the account you want to raise then click on the Change account type button that appears.
    - Be wary of promoting then relying upon the current problem account because its user profile might be damaged. I cannot say that it is definitely damaged but only that something has gone wrong.

    Denis
     
    Try3, Sep 6, 2020
    #2
  3. Vesao Win User
    Remove account

    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
     
    Vesao, Sep 6, 2020
    #3
  4. dalchina Win User

    Can't get rid of message saying there is a problem with my MSFT account

    Windows 10 1709 System Restore problems...

    That seems to be an attempt at Option 2 in the tutorial, which requires you to
    a. Boot to a command prompt (Did you?)
    b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

    I suggest Option 1 is easier.

    If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.
     
    dalchina, Sep 6, 2020
    #4
Thema:

Can't get rid of message saying there is a problem with my MSFT account

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