Windows 10: Can't get rid of public IP address assigned by VPN

Discus and support Can't get rid of public IP address assigned by VPN in Windows 10 Network and Sharing to solve the problem; I recently installed NordVPN on my computers. When I have VPN turned on, speedtest.net accurately reports the VPN-assigned public IP address, ISP, and... Discussion in 'Windows 10 Network and Sharing' started by TomG, Nov 15, 2017.

  1. TomG Win User

    Can't get rid of public IP address assigned by VPN


    I recently installed NordVPN on my computers. When I have VPN turned on, speedtest.net accurately reports the VPN-assigned public IP address, ISP, and server location. Until yesterday, when I turned NordVPN off, it accurately reported my true ISP, the IP address assigned by my ISP, and server location.
    On one computer, even with NordVPN turned off, the computer continues to report an IP address that I believe was assigned by NordVPN. It shows the server location that NordVPN had used, and the ISP associated with that NordVPN address. I've rebooted multiple times, rebooted my router, uninstalled NordVPN and rebooted again, but no matter what I do, I continue to get the IP address I got from NordVPN.
    All of the other computers on my home network report the public IP address assigned by my ISP (US Internet). But this one desktop continues to report the one from NordVPN. And, the performance of my network connection on this computer is slowed down, as it is most of the time when I use VPN.
    Any thoughts on how to get my computer back to connecting directly to my ISP and using the ISP-assigned IP address would be much appreciated.

    :)
     
  2. petrib Win User

    Ip Address for Nokia E 90

    That will only show the IP address of the last proxy/gateway server you go through. In the case of mobile phones, this is usually the network operator's gateway server address, not the IP address actually assigned to the device (and often the networks assign
    private IP addresses instead of public).
     
    petrib, Nov 15, 2017
    #2
  3. grschinon Win User
    WLAN on N95 - No Gateway Reply - Nokia's Reply

    You can probably tunnel into a VPN over your operator's packet data service, but your phone can't have an IP address of your home network if it isn't in your home network.

    For starters, Home LANs are usually set up in 192.168.0.0/16, which is non-routeable anyway (see RFC1918 and RFC3330).

    Secondly, when you connect to your provider's packet data service you are assigned an IP address by your provider. If you're on T-Mobile like I am it'll be somewhere in 10.0.0.0/8, which is also non-routeable for the same reasons. You then go through a proxy
    provided by the network and you are seen by other networks as the public IP address of that proxy.
     
    grschinon, Nov 15, 2017
    #3
  4. Can't get rid of public IP address assigned by VPN

    Masterchiefxx17, Nov 16, 2017
    #4
  5. TomG Win User
    Thank you for the reply! Those are great links to know about. When I use the two links you sent, they also report the same IP address that speedtest.net reports, which shows the IP address, ISP, and server location that was assigned by the VPN. This is different than the IP address reported using those test on any other computer on my network. I've attached two screen snips, one showing the VPN-assigned values, the other the non-VPN assigned values. All computers except one show the non-VPN assigned values. The non-VPN assigned values are the ones associated with an IP address of 216.17.3.138.


    Can't get rid of public IP address assigned by VPN [​IMG]

    Can't get rid of public IP address assigned by VPN [​IMG]


    Any other thoughts? Thanks again for the help.
     
  6. bro67 Win User
    Sounds like a Proxy could be stuck. Download Speccy and when it finishes, poste the URL of your results in a post.
     
    bro67, Nov 16, 2017
    #6
  7. TomG Win User
    The URL reported by Speccy is 72.50.192.56. This is the same one now reported on other computers as well (I rebooted the modem and router, so these don't match the ones in the earlier post, but these are the correct ones.) I've also found that it is only on Chrome that I'm getting the wrong results—IE and Firefox give me the same IP address as Speccy. But the network performance continues to be problematic—e.g., speed is slower and when I go to Airline Tickets & Flights: Book Direct with Delta Air Lines - Official Site, it says this site can't be accessed by this server. The problems only occur on the computer with the problem.
     
  8. bro67 Win User

    Can't get rid of public IP address assigned by VPN

    We need you to post the URL, not for you to state what it showed and repeating something that we already know from what you posted before. We need the URL from Speccy, so that we can see what is going on with your computer.
     
    bro67, Nov 16, 2017
    #8
  9. TomG Win User
  10. bro67 Win User
    Tom can you paste the output from MiniToolbox. MiniToolBox Download Check Report IE & FF Proxy, List Hosts, List IP Config, Winsock. Of course with no way to physically seeing the logs from NordVPN, it kind of screws us.

    It does look like OpenVPN is the culprit. Look for this in Speccy:

    Adapters List
    Enabled
    Anonymizer OpenVPN Network Adapter for 64-bit Windows
    Realtek PCIe GBE Family Controller
    IP Address: 192.168.1.173
    Subnet mask: 255.255.255.0
    Gateway server: 192.168.1.1
    DHCP: 192.168.1.1
    DNS Server: 192.168.1.1
    TAP-NordVPN Windows Adapter V9
     
    bro67, Nov 17, 2017
    #10
  11. TomG Win User
    MiniToolBox by Farbar Version: 17-06-2016Ran by o (administrator) on 17-11-2017 at 22:13:22Running from "J:\Dropbox\Files Shared Across Computers\Apps shared across computers\Minitoolbox"Microsoft Windows 10 Pro (X64)Model: System Product Name Manufacturer: System manufacturerBoot Mode: Normal***************************************************************************"Reset IE Proxy Settings": IE Proxy Settings were reset.========================= FF Proxy Settings: ============================== ========================= Hosts content: ========================================================== IP Configuration: ================================Realtek PCIe GBE Family Controller = Ethernet (Connected)TAP-NordVPN Windows Adapter V9 = Ethernet 3 (Media disconnected)Anonymizer OpenVPN Network Adapter for 64-bit Windows = Ethernet 2 (Media disconnected)# ----------------------------------# IPv4 Configuration# ----------------------------------pushd interface ipv4resetset globalset interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabledset interface interface="Ethernet 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabledset interface interface="Ethernet 3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabledset interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabledpopd# End of IPv4 configurationWindows IP Configuration Host Name . . . . . . . . . . . . : TomsOffice Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : NoEthernet adapter Ethernet: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller Physical Address. . . . . . . . . : 48-5B-39-D1-F2-42 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::b53c:a1:4115:bc54%11(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.1.173(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Thursday, November 16, 2017 10:53:12 PM Lease Expires . . . . . . . . . . : Saturday, November 18, 2017 9:05:29 PM Default Gateway . . . . . . . . . : 192.168.1.1 DHCP Server . . . . . . . . . . . : 192.168.1.1 DHCPv6 IAID . . . . . . . . . . . : 189291321 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-F5-40-30-48-5B-39-D1-F2-42 DNS Servers . . . . . . . . . . . : 192.168.1.1 NetBIOS over Tcpip. . . . . . . . : EnabledEthernet adapter Ethernet 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Anonymizer OpenVPN Network Adapter for 64-bit Windows Physical Address. . . . . . . . . : 00-FF-2A-6C-2F-F0 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : YesEthernet adapter Ethernet 3: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : TAP-NordVPN Windows Adapter V9 Physical Address. . . . . . . . . : 00-FF-8C-35-1D-E4 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : YesTunnel adapter Local Area Connection* 10: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : YesServer: router.asus.comAddress: 192.168.1.1Name: google.comAddresses: 2607:f8b0:4009:809::200e 216.58.216.238Pinging google.com [216.58.216.238] with 32 bytes of data:Reply from 216.58.216.238: bytes=32 time=9ms TTL=56Reply from 216.58.216.238: bytes=32 time=9ms TTL=56Ping statistics for 216.58.216.238: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 9ms, Maximum = 9ms, Average = 9msServer: router.asus.comAddress: 192.168.1.1Name: yahoo.comAddresses: 2001:4998:44:204::100d 2001:4998:58:2201::73 2001:4998:c:e33::53 98.138.252.38 98.139.180.180 206.190.39.42Pinging yahoo.com [206.190.39.42] with 32 bytes of data:Reply from 206.190.39.42: bytes=32 time=48ms TTL=54Reply from 206.190.39.42: bytes=32 time=48ms TTL=54Ping statistics for 206.190.39.42: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 48ms, Maximum = 48ms, Average = 48msPinging 127.0.0.1 with 32 bytes of data:Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Ping statistics for 127.0.0.1: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms===========================================================================Interface List 11...48 5b 39 d1 f2 42 ......Realtek PCIe GBE Family Controller 3...00 ff 2a 6c 2f f0 ......Anonymizer OpenVPN Network Adapter for 64-bit Windows 4...00 ff 8c 35 1d e4 ......TAP-NordVPN Windows Adapter V9 1...........................Software Loopback Interface 1 29...00 00 00 00 00 00 00 e0 Microsoft Teredo Tunneling Adapter===========================================================================IPv4 Route Table===========================================================================Active Routes:Network Destination Netmask Gateway Interface Metric 0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.173 25 127.0.0.0 255.0.0.0 On-link 127.0.0.1 331 127.0.0.1 255.255.255.255 On-link 127.0.0.1 331 127.255.255.255 255.255.255.255 On-link 127.0.0.1 331 192.168.1.0 255.255.255.0 On-link 192.168.1.173 281 192.168.1.173 255.255.255.255 On-link 192.168.1.173 281 192.168.1.255 255.255.255.255 On-link 192.168.1.173 281 224.0.0.0 240.0.0.0 On-link 127.0.0.1 331 224.0.0.0 240.0.0.0 On-link 192.168.1.173 281 255.255.255.255 255.255.255.255 On-link 127.0.0.1 331 255.255.255.255 255.255.255.255 On-link 192.168.1.173 281===========================================================================Persistent Routes: NoneIPv6 Route Table===========================================================================Active Routes: If Metric Network Destination Gateway 1 331 ::1/128 On-link 11 281 fe80::/64 On-link 11 281 fe80::b53c:a1:4115:bc54/128 On-link 1 331 ff00::/8 On-link 11 281 ff00::/8 On-link===========================================================================Persistent Routes: None========================= Winsock entries =====================================Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [54784] (Microsoft Corporation)Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [63488] (Microsoft Corporation)Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [24064] (Microsoft Corporation)Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)Catalog9 12 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67072] (Microsoft Corporation)x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [84992] (Microsoft Corporation)x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [84992] (Microsoft Corporation)x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [79872] (Microsoft Corporation)x64-Catalog5 05 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31232] (Microsoft Corporation)x64-Catalog9 01 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)x64-Catalog9 02 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)x64-Catalog9 03 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)x64-Catalog9 04 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)x64-Catalog9 05 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)x64-Catalog9 06 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)x64-Catalog9 07 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)x64-Catalog9 08 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)x64-Catalog9 09 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)x64-Catalog9 10 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)x64-Catalog9 11 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)x64-Catalog9 12 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)**** End of log ****
     
  12. bro67 Win User
    I forgot to tell you that posting the text from the logs mangles everything. It is one of those times when you can post the file from the output. If you look at the output from Speccy, you are still running OpenVPN as I posted after I gave the info on Farbar's minitoolbox.
     
    bro67, Nov 17, 2017
    #12
  13. TomG Win User

    Can't get rid of public IP address assigned by VPN

    I've attached the file.

    Yes, I saw what you referred to in the Speccy output. I also saw that OpenVPN is associated with Anonymizer VPN, which I had on my computer before NordVPN. I'm not sure how to use that information—if you were asking me to do something, or just pointing it out.

    MTB.txt
     
  14. bro67 Win User
    NordVPN/OpenVPN is still on the system. Have you tried to show hidden devices in Device Manager, or gone into the Registry to look for NordVPN by the Find function to get rid of it, same as OpenVPN. The only way at times to rid a system of junk that will not go away, is by having to go to a System Restore point way past when you installed NordVPN, or just do a clean install. You can also follow the directions in this post to get rid of the TAP V9. Uninstall TAP Windows Adapter V9 - Microsoft Community
     
    bro67, Nov 18, 2017
    #14
  15. TomG Win User
    Thanks so much for your patience. I went into Device Manager and removed both of the VPN adapters. The problem remained. Then I saw that the NordVPN extension was still sitting in the Chrome toolbar. When I removed the extension all was right. Problem solved, lessons learned.
     
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Can't get rid of public IP address assigned by VPN

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