Windows 10: Can’t get same resolution on identical dual monitors

Hello, I’m having exact same issue as the one linked below with the same monitor model. Each monitor works fine alone at highest resolution regardless of hdmi or displayport connection. It’s when I set up dual monitor with extend display that problem emerges. 2nd monitor does not allow 2560x1440, and does not go above 24hz. Happens regardless of hdmi or displayport. Trying to connect via Dell docking station.

updated monitor driver and rebooted, and problem persisted.


Monitor: https://www.dell.com/en-us/work/shop/dell-ultrasharp-27-monitor-u2719d/apd/210-arcv


Knowledge base article with same issue: https://answers.microsoft.com/en-us...-for-the/1da8ec59-5714-405d-905a-40936118cf94

:)

 

2x Identical Monitors, Resolution stretched on one.

please list:

resolution of all monitors (native, set in windows)

connection methods per monitor (DVI, HDMI etc)

what settings you've adjusted - resizing, HDMI scaling, etc. (on monitor/video drivers as applicable)

 

Ongoing Resolution Issues With Multiple Monitors

Hi,

We would like to ask some questions for clarification to know the best possible resolution to offer.

• When did the issue start?
• Did you make any changes before the issue started?
• Have you tried running the Windows Update Troubleshooter? If no, kindly check this
  
  link to download Windows Update Troubleshooter for Windows 10.

We also suggest that you check the resolution provided by Harshavardhan Rathod to fix issues with dual monitor in Windows 10 on this

link.

We look forward to your reply.

 

Second monitor screen resolution problem

Hi,

For us to properly isolate the issue with your second monitor screen resolution, we would like to know the following:

• 
  Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
  
• 
  When did the issue first begin?
  
• 
  To make sure that we have not missed on anything, what troubleshooting steps have you done so far?
  

In the meantime, we suggest that you try resetting your monitor settings, and check if the issue still persists. You may refer to your monitor on how to reset it.

We look forward to your response.