Windows 10: Can't get screen to turn off when i close the lid. Tried everything please HELP!!!

Hi, apologize in advance for being so long, I want to fully explain the issue though


I recently bought a refurbished Lenovo ThinkPad Yoga 260 on eBay and I love it, it's perfect all except for this one annoying issue! Whatever I try I can't get the darn screen to turn off when I close the lid!! When I close it, the screen and backlit keyboard just stay on like normal... I'm proficient in Windows; I started learning on v3.1 when I was a little kid and whenever a problem arises I enjoy the challenge to figure it out myself, but I got this laptop 3 weeks ago and this has been the one thing I can't fix, PLEASE HELP!!!!


I have windows 10 professional and its completely up to date. I've tried looking online for similar issues with no success. I've gone through ALL the settings as well as the ALL legacy settings, I've configured the power settings for battery and plugged in modes. I went through all of the advanced power options as well. I thought I had found it when I saw the "power button and lid" settings were set to "do nothing" when I close the lid, so changed those to sleep and still nothing happens... A friend recommend I go into "advanced power options> multimedia> when sharing media" and make sure "allow the computer to sleep" was set and still nothing. I've even gone into the Lenovo settings app that came with the PC.


I'm just so frustrated and I can't think of anything else to do! The only other possibility I could maybe think of is the guy I bought it from put on brand new housing as part of the refurb, so I was thinking that maybe he didn't connect a sensor or something. I'm not real familiar with how the screens on these are connected though so idk the light sensor does seem to be working fine otherwise. He's a Lenovo technician and I could see he refurbishes and sells A LOT of Lenovo computers, so I imagine he knows how to swap the housing right, although everyone makes mistakes I guess lol. He's a really nice and helpful guy but since the sales long complete, I wanted to exhaust all other options before contacting him, however I will if no one on here can help me out.


Thank You so much, I really appreciate any help!!! and for taking the time to read all of this! I'm sorry


-Tom N.

:)

 

LID close screen still on

Well, it was worth checking.

How long have you had this Asus ROG? Has it ever turned off the screen when the lid is closed?

The last post in this thread suggests it may be a hardware problem, the section starting 'Here's an interesting story about the GL502VS in general' describes a sequence of replacements from Asus, one of which behaved this way. Oddly, the OP actually wanted this behaviour.
https://rog.asus.com/forum/showthrea...-lid-is-closed

 

Laptop turning off when closing lid

Hello,



Thank you for writing to Microsoft Community Forums.



I understand that it can get difficult if the applications are not working as expected. I see that you have tried few steps that might help us. However, we can go ahead and try few steps to see if we can resolve this issue.

1. Open Settings app. Navigate to System > Power & sleep.
2. In the Related settings section, click Additional power settings link to open Power Options window.
3. Select Choose what closing the lid does.
4. Next to When I close the lid, select Do Nothing.
5. Save changes and test the issue.

Hope it helps,

Let us know if you got the help you needed by clicking Yes Or No

 

Laptop restarts after closing the lid

Hi,

It appears that your laptop hibernates when you close its lid. This feature terminates running processes on your machine since it allows the system to use very little power. If
Do nothing is already selected for Choose what closing the lid does
in Power Options, let's try to make hibernation unavailable. Follow these steps:

• Right-click on the Windows icon on your home screen.
• Select Command Prompt (Admin).
• Click Yes if you get a prompt window.
• Type powercfg.exe /hibernate off then press Enter.

See if this will prevent the laptop from hibernating when you close the lid.

Let us know how it turns out.