Windows 10: Can't get screenshot to work

I'm using Win10. Screenshots all of a sudden don't work. With the prt sc key I'd use Ctrl or fn or Win key. I think one of those sent it to Dropbox. Anyway, none of them do anything and they worked fine up till a few days ago.

:)

 

screenshot function is not working

Hello,

We understand the issue you are facing and will assist you.

I suggest you to follow the steps provided below and check if it helps.

• Open File Explorer and click on This PC in the left navigation pane.
• Navigate to the location: C:\Users\<Username>\Pictures\Screenshots.
• Right click on the Screenshots folder and select Properties.
• Click on the Location tab in the Properties Window.
• Change the location to the desired location and click on Move.

Hope this helps. Keep us posted on the status for further assistance.

 

Lock vs Login screen screenshot

Hi Josey -

Thanks for the quick reply. While your suggestion does change the sign in process, it doesn't address the differing screenshot question. Following the steps doesn't make the login screenshot the same as the Lock screenshot. As I mentioned, I can't even find the screenshots being used for both screens.

Still looking a solution to this. Open to any other suggestions you might have to the problem. Thanks!

 

Windows 10 infinite restart black screen


The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

John