Windows 10: Can't hear audio after reinstalling AMD drivers

My audio isn't working anymore after I reinstalled AMD drivers. I've tried reinstalling them again several times after this happened, but nothing worked. When using the audio troubleshoot, it says audio services are not responding and that Windows couldn't fix it.

:)

 

SSD samsung evo and amd drivers

Hi,

Thank you for writing to Microsoft Community Forums.

The issue could be because of the AMD drivers installed on the computer.

Since the Samsung SSD is working fine with the Microsoft AHCI driver, I suggest you to update the AMD driver and check if that helps. To update the AMD drivers follow the steps from the article

Update drivers in Windows 10.

If updating the drivers didn’t help, I suggest you to roll back the driver to previous build and check if that helps. To roll back the driver to previous build follow the steps mentioned below:

1. Press and hold the Windows + X key on the keyboard.
   
2. Select Device manager.
   
3. In Device manager, expand IDE ATA/ATAPI controllers.
   
4. Right click on AMD SATA Controller and select
   Properties.
   
5. Navigate to the Driver tab and click on Roll Back Driver.
   
6. Restart the computer.
   

Hope it helps.

Nikhar Khare

Microsoft Community - Moderator

 

Dolby Audio driver

Hi Joseph,

Thank you for posting in Microsoft Community and being a part of Windows 10.

Do let us know the following to assist you better with this issue:

• What is the complete error message of this issue?
• When are you facing this issue with the drivers?
• Have you installed all the latest drivers from the manufacturer's website for current operating system?

I suggest you to uninstall the existing Audio drivers, download the latest drivers for your device and check if it helps.

Step 1: Uninstall the Audio driver.

Steps:

• Press Windows + X keys from the keyboard, click on Device Manager.
• Expand Audio inputs and outputs, right click on the driver and click on
  Uninstall.

Step 2: I suggest you to manually install the latest audio drivers and check.

Download the latest drivers from: Lenovo Support for g500

Select the driver and operating system to download.

Refer to the article by Andre Da Costa to install the latest driver:

How to: Install and Update drivers in Windows 10

Hope it helps. Get back to us with the required information and updated status of this issue for further assistance.

 

AMD Driver for Windows 10 not Functioning

Hi,

Thank you posting your query in Microsoft Community.

I understand that you are facing problems with AMD Drivers.

Please follow the steps given below to resolve this issue.

Uninstall and Reinstall the AMD
Drivers.

Step 1: Uninstall the AMDDrivers.

a. Press “Windows Logo” + “X” keys on the keyboard.

b. Click on “Device Manager” from that list.

c. Search for the AMDDrivers from the device list, right click on it and then select “Uninstall”.
On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers from the computer.

d. Follow the on-screen instructions to complete it and then restart the computer if prompted.

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Update Driver Software from the Manufacturer’s website:

Step 2: Go to the manufacturer’s website and search for the latest Windows 10 drivers available for the
AMDDrivers and then install it by following the instructions given in the website.

Hope the information helps to fix the issue, if you have any further queries, feel free to post. We are here to assist you.

Regards,

Guru Kiran