Windows 10: Can't install a game on my 9 year old sons account.

Discus and support Can't install a game on my 9 year old sons account. in User Accounts and Family Safety to solve the problem; I opened the Microsoft store on my son's laptop using his account and requested to buy Roblox. I got an email asking to approve. I approved it from my... Discussion in 'User Accounts and Family Safety' started by Kohlman Johnson, Dec 26, 2022.

  1. Can't install a game on my 9 year old sons account.


    I opened the Microsoft store on my son's laptop using his account and requested to buy Roblox. I got an email asking to approve. I approved it from my phone. Went back to my son's laptop and nothing changed in the mocrosoft store. On his new HP windows laptop, I added an admin account for me, logged in as mew. Opened the store I see nothing about a request. I reopened my email and clicked the approve button. This was 1 DAY after the request. What do I see next . . . but of course, this request has expired after 7 days. WHAT? it was one day ago, not 7!!! So clearly there is an issue, but since

    :)
     
    Kohlman Johnson, Dec 26, 2022
    #1

  2. Windows Suddenly Thinks I'm My 9 Year Old Son.

    Hi,

    Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

    To assist you better, I would like to ask some questions.

    • Did you change your account to a Microsoft Account?
    • Which email ID did you provide to change your account to a Microsoft Account?
    • Do you get two different accounts in the login screen?

    I suggest you to enable the built-in Administrator account from the steps provided below and manage the account from the built-in admin account.

    • Press Windows key + X and select Command Prompt (Admin).
    • Type the below command:
    Net user administrator active:yes

    3. Restart the computer and login to the built-in Administrator account.

    4. Change the account type which is turned as a Child Account.

    5. Sign-out from the built-in administrator account and login to the other account which is made as the Administrator and check for status.

    After creating a new Administrator account, disable the built-in Administrator account by following the steps below:

    • Press Windows key + X and select Command Prompt (Admin).
    • Type the below command:
    Net user administrator active:no

    Hope the information is helpful. Please revert with necessary information and we'll be glad to assist you.
     
    Eeshwar Kumar, Dec 26, 2022
    #2
  3. JohnC363 Win User
    Web Blocking for an 8 Year Old

    Your suggestions have not solved my problem yet. But, I first have a more basic problem.

    I went to the suggested site and then set up an account for my 8 year old son and signed him up for an email account as a family member. I received an email welcoming him to the family and he shows up in my family list. I turned on the age appropriate
    restrictions and listed cnn.com to block. when I go to his account, there are no restrictions at all. I can get to cnn.com and I can go to sites about **** for teens. What am I doing wrong? Is thee a setting I am missing?
     
    JohnC363, Dec 26, 2022
    #3
  4. mlee49 Win User

    Can't install a game on my 9 year old sons account.

    Game suggestions for a 6 year old girl?

    +1

    I also suggest some learning motivation games. Maybe a 1st grader's math/reading/science? If your wanting simply a game then I suggest something she likes(ie cartoon, soccer, or whatever).
     
    mlee49, Dec 26, 2022
    #4
Thema:

Can't install a game on my 9 year old sons account.

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