Windows 10: Can't install a printer to my new laptop.

Trying to install a Canon imageclass fm4100 printer and get the message "active Directory Domain Services is curently no available" How can i make that available? This is a new laptop running windows 10. The printer worked ok on my previous laptop also running Windows 10. Thanks for your help.

:)

 

connect new laptop to old printer

Hi Yon,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand your concern about adding a printer to your device. We will help you with this issue.

This issue might have occurred due to corrupted or outdated printer drivers after upgrade to Windows 10. We will help you with this issue.

Do let us know if the drivers are compatible to Windows 10 Operating System?



Try few of the below troubleshooting steps and check if it helps you to add the printer.

Step 1: If the device is not detected on your computer try to run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter
checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

Follow:

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device
  options from the list.
• Click Next to run the
  Hardware and Device Troubleshooter.

Step 2: I suggest you to check the status of
Print Spooler service and check.

Print Spooler service, spools print service and handles interactions with the printer.
If you turn off this service you won’t be able to print or see your printer.

Steps:

• Press Windows + R to open Run command, type
  Services.msc and press Enter.
• Search for Printer Spooler service, right click on it and
  Start the service.
• Also, set the Startup type to Automatic.
• Now check if you are able to install the driver.

Step 3: I suggest you to refer to the below thread, check if your issue matches with the same.

If so, try the troubleshooting steps suggested by Greg Carmack - MS MVP
on January 10, 2016 and check if it helps.

Unable to connect my Printer to Windows 10


Hope it helps. Get back to us with an updated status of this issue for further assistance.

 

printer won't work on network but will over usb

his printer has a built-in print server.

What you need to know what ip is being give to the printer. Perhaps you can print a status sheet from the printer.

Then Go to printers in control panel

add a new printer

local printer attached, uncheck automatically detect and install PnP printer

create a new port, select standard tcp/ip port

a new window should open and enter the ip there where it says printer name or IP address (port name then should be also be filled as you go)

and pretty much follow the rest of the steps, you will need to install the printer drivers.


These steps is the easy, but not the right way.

The right way is to use the network option on the initial screw and search for the printer server...but that can be tricky to configure.

 

laptop keeps losing printer

Hi Roy,

There appears to be a problem with the driver for the printer that is installed on the laptop. Let's look into some things to identify what needs to be corrected. Kindly answer the following:

• Do you get any error messages when using the devices?
• How do you uninstall and reinstall the printer?

Let's run the Printer Troubleshooter in Control Panel to collect more information about the problem. It may also fix the issue since Windows troubleshooters are designed to correct the issues they find on the system. Follow these steps to run the suggested
tool:

• Click on Start.
• Type Troubleshooting then press Enter.
• On the left panel, click on View all.
• Choose Printer and allow the troubleshooter to run.

We can move forward based on your updates.

Regards.