Windows 10: Can't install Minecraft for Windows 10 from the Microsoft Store

I have been trying to install Minecraft for Windows 10 onto my laptop from the Microsoft store, but it doesn't work. It says I own the game, but the install button is fade and does nothing. Whenever the mouse goes over it, it turns into a "no sign". It just doesn't do anything.

:)

 

Minecraft installation in Microsoft store

Hi,

Thank you for writing to Microsoft Community Forums.

We understand your concern as you are unable to install Minecraft in Microsoft Store. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Windows 10 version and Build installed? (Type
  winver in Windows search/Run command)
  

• Do you have any non-Microsoft antivirus program installed?
  
• Does this issue occur for all games & apps from the store?
  

• What is the date and time on the PC and ensure it is correct?
• Do you get any error message or code?

Meanwhile, we would suggest you to perform these steps and after every step check if you are able to install the game.

Step 1: Reset the Windows Store Cache: Press the Windows Logo Key + R to open the
Run dialog box, type wsreset.exe, and then select OK.

Note:
A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.

Step 2: Run the Windows Store Apps Troubleshooter: Select the
Start button, and then select Settings>Update & Security
> Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.

Step 3: If you have any non-Microsoft security/antivirus software installed, disable it temporarily and then try installing the game.

Step 4: If the issue persists, then we would suggest you to create a new administrator user account and check, refer this article to

create a local user or administrator account in Windows 10.

Regards,

Aditya Roy

Microsoft Community – Moderator

 

Unable to install Minecraft for Windows 10 from Microsoft Store

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate the efforts taken by you in resolving this issue. I understand that you are unable to install Minecraft for Windows 10 from Microsoft Store.



As you have already tried resetting, re-registering Microsoft Store, I would suggest you to try creating a new user account, sign in to Microsoft Store with your Microsoft account and then try installing Minecraft. Refer the steps mentioned in the
article
Create a local user or administrator account in Windows 10.



If the issue persists, we might have to perform a repair installation of Windows on the computer. To perform a repair installation, refer the steps mentioned below:



Download the
Windows 10 Media Creation Tool (MCT) and use it to perform a repair installation of Windows 10. We have
a video that can show you how if you aren’t sure.



For additional information, see
I can't find or install an app from Microsoft Store.



Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

minecraft windows 10 edition. windows store.

Thank you for the information. It seems that the system still detects the beta version you've first downloaded. For us to isolate the issue, we suggest that you uninstall Minecraft: Windows 10 Beta to your computer, and reset the Microsoft Store app by performing
the following steps:

• Press the Windows key on your keyboard, and then click the
  Settings icon.
• Select System, and then select Apps & features.
• Find the Store app, and then click on Advanced options.
  
• Click Reset.
• Restart your computer for the changes to take effect.

Once you're done, kindly sign in your Microsoft account again to the Windows Store app and try to install Minecraft: Windows 10.

Do get back to us with the results. We'd be more than willing to provide you additional help.