Windows 10: Can't Install Office 365 Home After Loading Windows 10

Discus and support Can't Install Office 365 Home After Loading Windows 10 in Windows 10 Software and Apps to solve the problem; As the title states, since loading Win 10, I have been unable to install Office 365 Home. I have an active subscription that is installed on another... Discussion in 'Windows 10 Software and Apps' started by lolguy, Aug 5, 2015.

  1. LOLGUY
    lolguy Win User

    Can't Install Office 365 Home After Loading Windows 10


    As the title states, since loading Win 10, I have been unable to install Office 365 Home. I have an active subscription that is installed on another device and I still have four more devices on which I can install the suite.

    I've gone to the 365 site, downloaded the installer and it consistently fails to install (fail point is not consistent).

    Any assistance is appreciated.

    :)
     
    lolguy, Aug 5, 2015
    #1
  2. RAYDS
    Rayds Win User

    Windows 10 Profile File Corruption

    Windows Ticket # 1416827528 / Office 356 Ticket #7610400 | A few weeks ago, suddenly, Windows 10 failed to load a BSOD appeared with error message "Unexpected Kernel Mode Trap", then restart. this cycle continued until the computer was powered down.

    Working with the Windows team the computer became stable but Office 365 had disappeared. Windows team recommended that I contact the Office 365 team. After numerous Office 365 uninstalls & installs, functionality returned but sign-in would not occur, the
    latest Office 365 techie (a very nice person) determined that the Windows 10 Profile had become corrupted & proceeded to help setup a different Profile & Office 365 sign-in completed. Now, Office 365 will not load in either Profiles & the problem is not solved.
    Should I uninstall & reinstall Windows 10 to solve the issue?
     
    Rayds, Aug 5, 2015
    #2
  3. JIMH009212
    JimH009212 Win User
    Office 365 on Windows Phone

    I have an HTC One Windows Phone. I bought a 5 user Office 365 Home key. I was able to install Office 365 on a laptop and got a confirmation from Microsoft that my Office 365 Home activation was complete. When I try to install Office 365 on my phone,
    after I enter my account and password I get "We encountered a problem and couldn't complete this task." No choice, but OK. What do I need to fix?
     
    JimH009212, Aug 5, 2015
    #3
Thema:

Can't Install Office 365 Home After Loading Windows 10

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