Windows 10: Can't leave from a unknow familly group!

Hi, my name is David and i need some help ! In 2020 i got added in a random familly group with a unknow person, i found out that im in this familly group when i check my laptop settings and seen an unknow person trying to acces my laptop. When i seen that i check my microsoft account and i seen that the person that try to acces my laptop was the owner of this unknow familly group! Today i check the familly email and i found out that i got added in 2020 , i found an way to leave but every time when im trying it say : We’re having trouble and can’t remove David from your family group right now.

:)

 

leave a family group

Hi there!

I am , a fellow Microsoft user like you.

To remove yourself from the group, you can follow these steps outlined here: https://support.microsoft.com/en-us/account-bil...

Leaving or being removed from a family group will not delete Microsoft accounts. However, family groups without an organizer and at least one other family member will be deleted.

Please let me know if you have any further questions or concerns. Let's work together to resolve the issue.

Best regards,

 

Family Organizer cannot leave family group

As I describe in the title, I cannot leave the family group. The instruction suggest the following:

1. Using a web browser, sign in to family.microsoft.com.
   
2. Click ... next to your name and select Leave family group.
   
3. Select Remove to confirm.
   

However, I cannot locate any ... sign next to my name. Please help me with this issue.

 

Family Organizer Leaving Family Group

Hello Lee Wilfert,

Glad to see you in Microsoft Community.

• If Mother was the administrator of the Family Group, you can exit the Family Group directly, and Mother will automatically become the Family Group organizer.
  
  If you want to stay in the Family Group, you need to rejoin, either as an administrator or as a regular Family Group member.
  
  Visit Getting started with Microsoft Family Safety for more details.
  

• If Mother was already a member of the Family Group, you need to remove her from the Family Group, then add it again, and need to select "Administrator" when selecting the role.
  

Meanwhile, you can dissolve the Family Group, and then let the new organizer send an invitation to re-establish the Family Group. Visit Leave family group or remove members (microsoft.com) for more details.

If anything is unclear, please do not hesitate to let me know.



Best Regards,

| Microsoft Community Support Specialist