Windows 10: Can't locate documents on USB flash drive on my laptop

I plugged in a USB flash drive into my laptop and cannot find the documents coming up anywhere. one suggestion was to do a system scan(?). It said to press the Microsoft picture key +X, then click on command, then type in sfc/scannow. However, when I click on the Microsoft picture key +X, lots of stuff comes up but no "command" choice. What do I do?

:)

 

moving docs back and forth between laptop and flash drive

Hi Debo,

You can copy your files from the computer to your USB flash drive or other storage devices through the
File Explorer. To sort out your concern, we suggest that you follow the steps below:

To copy the files from your PC to USB flash drive

• Click Start, type File Explorer, and then press
  Enter.
• Insert the external storage device to your PC.
• On the File Explorer window, select the files that you want to copy.
• Right-click on the selected files and choose Copy.
• Click This PC on the left-side pane of the File Explorer window, open your device under the
  Devices and drives section.
• Press Ctrl + V key on your keyboard to paste the documents.

To copy the files from the USB flash drive to your computer

• Select the files from your external device.
• Press Ctrl + C key on your keyboard to copy the files.
• Select which location you want to paste the file from the left-side pane of the
  File Explorer window.
• You may choose a location such as Desktop, Documents, or This PC.
• Once you’ve selected the location, press Ctrl + V key to paste the files.
  

Let us know if you need additional assistance.

 

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help. USB drive isn't assigned a drive letter.

Any usb flash drive I plug into my computer isn't assigned a drive letter. The physical drive shows in the "safely remove hardware" but it doesnt show up in disk management. I have tried to populate the volume thru the safely remove hardware properties window and it does pop up in the list but it doesn't stay there. This isn't a format or assign a letter problem. It's more complicated then that. Maybe one of the services needed for usb drive management was disabled? Suggestions needed. btw external usb harddrives work fine.