Windows 10: Can't lock stolen laptop remotely

Discus and support Can't lock stolen laptop remotely in Windows 10 Software and Apps to solve the problem; My laptop was resently stolen and under the devices tab on my Microsoft acount I have the option to lock it but it just says that the device cannot be... Discussion in 'Windows 10 Software and Apps' started by Alexander de Graaff, Aug 30, 2024.

  1. ALEXANDER DE GRAAFF
    Alexander de Graaff Win User

    Can't lock stolen laptop remotely


    My laptop was resently stolen and under the devices tab on my Microsoft acount I have the option to lock it but it just says that the device cannot be locked at this time. What is the reason for this and is there something I can do to lock it anyway? Thanks.

    :)
     
    Alexander de Graaff, Aug 30, 2024
    #1
  2. REIDCS2118
    reidcs2118 Win User

    Laptop stolen, can I lock remotely?

    Good morning,

    My work bag and laptop with sensitive information on it was stolen last night.

    Can I log into my account and remotely lock/erase that laptop?

    Appreciate the help. I think the answer is no but maybe I get some good news today.
     
    reidcs2118, Aug 30, 2024
    #2
  3. SMOOTHDOGFISH
    smoothdogfish Win User
    Emergency! Stolen Windows 10 laptop...can I remotely lock/wipe?

    My brothers 10 year old laptop had Windows 10 installed. Was stolen last night. Can I remotely lock and/or wipe in case the thieves connect to the internet. The Laptop is not locked and is auto sign-in.

    thanks!
     
    smoothdogfish, Aug 30, 2024
    #3
  4. STEEVO
    Steevo Win User

    Can't lock stolen laptop remotely

    hijacked via remote network access

    Sounds like you are the recipient of stolen goods. All of our work laptops have this feature where it locks the BIOS and hard disk remotely if stolen, misplaced, or after a certain number of failed access attempts to the data on the disk without the TPM key.

    I would suggest returning it to wherever you bought or got it.
     
    Steevo, Aug 30, 2024
    #4
Thema:

Can't lock stolen laptop remotely

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