Windows 10: Can't log in after restore

I was suspicious that my PC had some type of malware and it was running slow so I decided to restore it. I saved the important files in an external drive and formatted windows using the option "remove everything" and then "cloud download". After several minutes, it booted "normally" and brought me directly into the windows lock page where it asked me for the password of my user as if I was powering the PC normally. I entered the password but it throws "user service error". I tried entering in safe mode but when I enter the password it says "Welcome" but it never loads. What should I do?

:)

 

Restoring Windows 10 Image using Macrium Reflect


In addition to the above. Here's my suggestion in step by step.
I assume you have Macrium Installed in your current HD and already made a backup copy.

1. Connect your new HD via USB port and boot up.
2. Run Macrium, click on Restore tab then select the Backup Image that you made to restore
3. click on "select a different target disk" then select your new HD as destination
   
   
   
4. Proceed to restore then Shutdown and disconnect the old HD and replace with the new HD
5. Boot up with your new HD.

 

2 x SSD Raid 0 - is this right?

Hey Fits

Can you list a few helpful hints for T ski ,maybe a step by step how to OR what to look out for*Cool

 

2 x SSD Raid 0 - is this right?

T ski b4 your done with this post can you list a step by step fix of what you did, I would appreciate it if you would...Thanks