Windows 10: Can’t log-in because of failed attempts, but I had not tried to login before. Locked out...

Log on not working

:)

 

Windows 10 occasionally fails to login after screen lock

Occasionally (meaning, not always), after screen lock, login will fail on my Windows 10 desktop. I've tried looking online for possible solutions, but I find more topics about not being able to get to the login screen at all.

Steps to reproduce:

1. Lock screen
   
2. Press key/click to access login prompt
   
3. Enter anything for login information (either right or wrong password)
   
4. Wait some amount of time (>10s) with a spinner
   
5. Screen returns to lock
   

Reproduction rate: Very low, but once it occurs, it will continue to happen until restart.

Occasionally, I will also see a black screen with a cursor for a very short time after attempting unlock.

I'm not running any modifications to my lock screen. The amount of time locked doesn't seem to matter (it's happened within as little as 10min). So far, it only seems to happen after my computer has been on for a long time (weeks). The computer isn't frozen, since I can still attempt logins (and my applications and network connections are still open underneath, as verified from the network and other computers' clients). Unfortunately, it's Win10 home, so I can't attempt a remote desktop connection.

Not sure where to start looking for possible solutions to this problem, since I get so many results for other login screen issues.

 

Lock vs Login screen screenshot

Hi Josey -

Thanks for the quick reply. While your suggestion does change the sign in process, it doesn't address the differing screenshot question. Following the steps doesn't make the login screenshot the same as the Lock screenshot. As I mentioned, I can't even find the screenshots being used for both screens.

Still looking a solution to this. Open to any other suggestions you might have to the problem. Thanks!

 

Lock vs Login screen screenshot

You can use your own image of any background and just go to settings/personalize/lock screen and click on browse as in the image below. It should make whatever picture you use as the Lock Screen