Windows 10: Can't log in to any Microsoft software on windows 11

Discus and support Can't log in to any Microsoft software on windows 11 in Windows 10 Software and Apps to solve the problem; I have been using Microsoft Store, Windows 11 version of Minecraft, and Microsoft Solitaire Collection daily for years. Starting 2 or 3 weeks ago,... Discussion in 'Windows 10 Software and Apps' started by Claudette Edens, Feb 16, 2023.

  1. Can't log in to any Microsoft software on windows 11


    I have been using Microsoft Store, Windows 11 version of Minecraft, and Microsoft Solitaire Collection daily for years. Starting 2 or 3 weeks ago, Store won't run and says try again, Solitaire Collection won't log into my profile, and Windows 11 Minecraft thinks I am Steve and won't log into my account. I have tried wsreset.exe and reinstalling store. Can't reinstall Solitaire Collection since store doesn't work. I can't access my realm or friends realm since Minecraft won't log into my account. Please help.. My xbox one has no problem with store or Minecraft yet. Thanks

    :)
     
    Claudette Edens, Feb 16, 2023
    #1

  2. i dont want upgrade to windows 11

    Hi Samiee,

    How to Stop or Block Windows 11 update - Your Windows Guide

    To Block Windows 11 update, see the steps below, which is explained later on step by step. This would also work even if you have clicked Download and install.

    • Right-click Start and select Windows Powershell(admin).
    • Press Yes when Prompted.
    • Type cmd.exe to open Command Prompt inside Powershell.
    Paste the following command to enable Targeted Updates to a specific release:

    • reg add HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate /v TargetReleaseversion /t REG_DWORD /d 1
    If you are on Windows 10 version 21H2, use the command below:

    • reg add HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate /v TargetReleaseversionInfo /t REG_SZ /d 21H2
    If you are on Windows 10 version 21H1, use the command below:

    • reg add HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate /v TargetReleaseversionInfo /t REG_SZ /d 21H1
    You should see the “The command completed successfully” message when you enter the commands.
     
    Sumit (Volunteer Moderator), Feb 17, 2023
    #2
  3. Rose Cal Win User
    Windows 10 doesn`t log in after update

    Hi,

    You may need to reset your password for you to access your account again. To assist you better, we'd like to gather more information:

    • Which build and version of Windows 10 are you using?
    • Are you trying to log in to your Microsoft Account or to your Windows 10 local account?
    • Have you tried resetting your password?

    Meanwhile, you're trying to log in to your Microsoft Account, we suggest that you follow the steps in this

    forum article
    shared by PaulSey on how to reset your password and recover your Microsoft Account.

    If you're trying to log in to your Windows 10 local account, we suggest that you perform the instructions in this

    article
    on how you can reset your Windows 10 local account.

    Keep us posted if you need additional help.
     
    Rose Cal, Feb 17, 2023
    #3
  4. Can't log in to any Microsoft software on windows 11

    Can't log on to windows

    Sorry for delay first of all, & missing this thread period - I was not online for nearly a week, due to holiday travels/vacation:

    Secondly - Humor me, & READ THIS CLOSELY + pay attention to its details (we are going to go @ this from the 'basics', onwards):

    1.) Turn the services you disabled ON again... whatever ones those are, first. You mentioned doing that above.

    2.) THEN, get out MSConfig & run it...

    (Leave MsConfig's services sections ALONE above all else @ this point - by that I mean, do NOT disable services now, & re-enable ANY you turned off, again, since you mention having done that above...)

    3.) LASTLY, when the above 2 are done? Then, go after ANY of the registry "RUN" & startup group areas possible!

    (I am NOT sure if MsConfig covers ALL of them possible is why I state that, & if you look @ the lists below? It may not, but I am FAIRLY SURE the list below IS absolutely comprehensive!)

    * For your reference, for using regedit.exe, to prune the registry "RUN" areas, they are as follows:

    ========================

    <Prior to Logon Prompt>

    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce

    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunServices

    -------------------------------

    <Logon Prompt>

    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce

    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

    StartUp Folders (BOTH the COMMON TO ALL USERS type & CURRENT USER only folder type)

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

    ========================

    <SPECIAL STARTUP POSSIBLE AREAS NOT LISTED ABOVE>

    A.) Explorer.exe app launching (not a lot of folks know this one)

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
    "Shell"="Explorer.exe EXAMPLE OF A MALICIOUS SPYWAREMALWARE STARTED BY EXPLORER.exe"

    (This last one above, with the SHELL line? It is an example of apps that can be 'kicked off' by EXPLORER.EXE itself as it starts... it IS a possibility & an area spyware/malware CAN hide in - ALL THAT SHOULD BE THERE IS EXPLORER.EXE & NO OTHER APPNAMES AFTER THAT!)

    B.) There is also an area in the registry that has an entry called UserInit.exe that can also startup apps & scripts also EDIT PART - It IS the same as the last area (winlogon) that I noted above:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

    PAY ATTENTION TO THE USERINIT VALUE for this one!

    C.) Also, be aware that C:\autoexec.bat can be parsed as well during startups, & may contain launch of program information, plus on networks logon scripts can do the same & are often housed in .bat or .cmd files...

    D.) It may be in the System.INI OR Win.INI files in the Windows section in a Run= or
    Load= lines they may have (win.ini only iirc but check both anyhow), but doubtful... still, do LOOK there as well, IF this is a spyware/malware thing!

    APK

    P.S.=> A good antivirus & antispyware scan cannot hurt (make SURE both have their "signatures" updated current) as well!

    Now, I am not "110% absolutely sure" if you can run many of these WITHOUT being in "normal mode"... resident scanning I am fairly certain you can't, but manual scans MAY be possible (especially w/ antivir programs, antispyware progs SHOULD run in safe or normal mode no problem)... apk
     
    Alec§taar, Feb 17, 2023
    #4
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Can't log in to any Microsoft software on windows 11

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