Windows 10: Cant log in to windows. PIN doesnt work and cant reset PIN because I am not receiving codes...

Hello,I was playing videogames when laptop crashed suddenly. Restarted and when entering my PIN it says something that I need to reconnect to the internet. I do. Enter pin again and get a new error 0x000006d with the option to reset pin. Follow the on screen instructions and I am asked to verify my identity in relationship to my microsoft account. I am told I will receive a code to my email to verify my identity. It never happens and tried a couple with the same result.Requesting assistance please

:)

 

Log-in Pin is incorrect after Anniversary update


I had the same issue after my update on Windows 10. I knew that my pin hadn't changed but it was saying it was incorrect. So I said that I forgot my pin and it started going through the steps to reset the pin entered my regular password and when the window popped up to set a new pin I said cancel and then I chose the option to set my pin later. I exited the screen, logged off logged back in, and set up a new pin which happened to be the same pin I had before and it worked. If this still doesn't work I can show step by step screen shots if you need. I have a surface 3 with Windows 10 fully updated 10.0.14393.0

 

Windows 11 needs PIN - lost PIN & Password - Help!

To reset a forgotten PIN code, please complete these steps: (Require your phone number.)

Step 1: On the Windows 11 login screen, click “I forgot my PIN” under the PIN password box.

Step 2: Enter your user account password and then click “Sign in”.

Step 3: you need to verify your identity, choose a way to receive code and continue.

Step 4: If you choose your phone number, enter the last 4 digits of the phone number. Then click “Send code”.

Step 5: You will receive a code in seconds. Type in your received code and then click “Verify”.

Step 6: Select “Continue”.

Step 7: Type in a new PIN and type it again to confirm. Then click “OK”. The new PIN password is working now.

Step-by-step guide of resetting Windosws PIN code with screenshot can be found here. If this cannot work, you can try to register another Microsoft account to sign into your Windows 11.

 

Forgotten PIN and expired password

Hi Dyari,

Thanks for your answer.

I tried steps of both links:

• #1: reset PIN code
  
  • I see no link "reset your PIN"on login page --> I can't reset it
    
• #2: change or reset windows password
  
  • My Windows account is not displayed at all on login page.
    
  • I am using a local account
    

If you have any other suggestion, I would be more than happy to try.

Regards,

Guillaume