Windows 10: Can't log in via Remote Desktop

Discus and support Can't log in via Remote Desktop in Windows 10 Network and Sharing to solve the problem; I am having intermittent problems connecting via remote desktop. I use RD with a laptop to connect to my desktop PC. Both are running Windows 10.... Discussion in 'Windows 10 Network and Sharing' started by RJL_web, Jul 22, 2018.

  1. RJL_web Win User

    Can't log in via Remote Desktop


    I am having intermittent problems connecting via remote desktop. I use RD with a laptop to connect to my desktop PC. Both are running Windows 10. The desktop has Office 2016, the desktop has Office 2013. Both are Lenovo machines.


    When I am unable to connect, I get the message:

    Remote Desktop can't connect to the remote computer for one of these reasons:

    1) Remote access to the server is not enabled

    2) The remote computer is turned off

    3) The remote computer is not available on the network.


    If the desktop computer is rebooted, I am able to connect, so the problem does not appear to be any of the 3 reasons listed above.


    I'm having difficulty trouble-shooting this problem because it occurs when I am not in front of the desktop PC.


    Any suggestions as to the cause or to how to troubleshoot this?

    :)
     
    RJL_web, Jul 22, 2018
    #1

  2. Remote Desktop

    Okay guys need some help here before going crazy...
    I am trying to setup a remote desktop connection and see exactly what the logged on user is looking at with out going through Windows Remote Desktop.

    Since its local network I don't have any password or want to setup a password.

    Any suggestions are appreciated
     
    kikicoco1334, Jul 22, 2018
    #2
  3. Windows 10 - Remote Desktop

    Hi,

    We will surely assist you with the issue you are facing with Windows 10.
    - Which version of Windows 10 Operating System are you using?

    - Were you able to upgrade to Windows 10 successfully?

    I suggest you to refer the below steps and see if this helps.


    • Enable remote desktop in settings
      • Control Panel\System and Security\System, Click "Remote Settings" on the left side

    • Verify my port forwarding settings were properly forwarding to my computers local IP address
      • run "cmd.exe" and then type "ipconfig". Find your IP from that list
    [*]
    • Make sure your firewall settings are open
    • Go to "Control Panel\System and Security\Windows Firewall\Allowed apps"
    • On the left, click "Allow an app or feature through Windows Firewall"
    • Click "Change Settings"
    • Find "Remote Desktop" in the list and make sure both "Private" and "Public" is checked.

    Let us know if this helps.

    Thank you.

    Credits to : Jace_Sango.
     
    Akheel Ahmed, Jul 22, 2018
    #3
  4. Jizzler Win User

    Can't log in via Remote Desktop

    remote desktop woe`s

    Users that are part of the Remote Desktop Users group and have a password set would be able to log into the computer remotely.
     
    Jizzler, Jul 22, 2018
    #4
Thema:

Can't log in via Remote Desktop

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