Windows 10: Cant log in with password OR PIN

After having overheating issues with my computer, The PIN feature no longer works and the password doesnt work either. Please advise

:)

 

How do you reset windows 10 log on pin password

Hi,

Thank you for posting the query on Microsoft Community.

I suggest you to try the steps provided below and check if it helps.

• Click on Sign-in options on the log on screen. Select Microsoft account.
• Try logging in using Microsoft account and password.
• Once you log into the system, try to change the PIN under accounts/sign-in page.
• Select the Start
  
  button, then select
  Settings > Accounts > Sign-in options.
• Try to reset the PIN.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

Microsoft Account PIN and password

We appreciate the screenshot that you provided. to start troubleshooting the issue with you logins, we suggest that you follow the steps below on how login pin goes back to password:

• Click Start menu and go to Settings.
• In Settings, click the Accounts icon.
• Click on Sign-in options.
• Change both your password and pin one by one.

Let us know how it goes.

 

Windows 10 Change password to pin

Hi Ana,

Thank you for posting your query in Microsoft Community. I regret the inconvenience caused to you. Let me help you.



Please share the details.

• 
  Are you able to log in to your desktop?
  
• 
  Do you see any error code along with the error message?
  

I suggest you to go through the below steps and check if it helps.

Follow these steps to set up a PIN on your Windows User Account:

• 
  Press the Windows +S key combination to display the Search box.
  
• 
  Type the word pin into the Search box, then click
  Set up PIN sign-in.
  
• 
  Find the “PIN” section and click the Add button.
  
• 
  Type in the password for your User Account, then click the
  Ok button.
  
• 
  Select and enter a 4 digit numeric pin, then enter it again for confirmation.
  
• 
  Exit the PIN setup utility.
  

From now on you’ll be able to log in to your Windows account by entering your 4 digit PIN instead of your password.



You can change your PIN at any time by following the steps below:

• 
  Press the Windows +S key combination to display the Search box.
  
• 
  Type the word pin into the Search box, then click Set up PIN sign-in.
  
• 
  Find the “PIN” section and click the Change button.
  
• 
  Enter your Windows password, then click the
  Ok button.
  
• 
  Select and enter a new 4 digit numeric pin, then enter it again for confirmation.
  
• 
  Click the Finish button.
  
• 
  Exit the PIN setup utility.
  

Check if it helps.



I hope the information helps. Please keep us posted on the issue. We will be happy to assist you accordingly.

Thank you.