Windows 10: Cant log into laptop with Face ID and forgot pin. Asked for code to outlook email but never...

Had and IT friend helping me with syncing problem between laptop and phone. Left laptop running and came back to check syncing status after 30/45 mins. Had to log in, but myFace ID would no longer work. Said I needed PIN. Wasnt sure which of many passwords and PINs was required. So said forgot my pin and asked to send a code. Code never arrived in my outlook email. Checked spam etc and also sent test emails from my outlook and my gmail. Those emails arrived but never got a code despite repeated requests. I guess my persistent trial caused me to locked out for some length of time. This was on

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Forgot ID for laptop

Hi . I’ve forgotten my ID pin to log into my laptop. I press forgot ID and I can receive a code and sign into my microsoft account, but after I’ve input the code, it takes me back to the original sign in screen where I can’t remember my ID PIN. Any ideas
how to get round this. Thanks.

 

Pin and face ID reset

Hi Jaspreet,

I tried the method you suggested but the issue still remained. I had to set up a new pin and face ID.

 

forgot pin to log into acer laptop

forgot pin on acer laptop and it wont give me a forgot pin prompt