Windows 10: cant log into microsoft account in settings, cant log in via xbox app for game pass or...

randomly started happening yesterday, no hardware changescant log into microsoft account in settings, cant log in via xbox app for game pass or microsoft store oops something went wrongxbox app on pc unable to login, 0x8007000e sometimes says too many tries?has anyone else run into this before?i tried doing wsreset.exe.launching a game that i had downloaded on game pass says clip license device id does not match the device id in the bound device license?i made no hardware changes, still the same mobo, this just randomly happened. ****.also tried ipconfig /releaseipconfig /renewipconfig /flus

:)

 

microsoft account and google accounts keeps logging out

This all started when i went from 1909 to 2004 and back to 1909 due to bugs and eventually updated again back to 2004 .
So currently on 2004 and my mail app starts randomly logging me out of mail both my ms account and my google accounts . At first i thought it was a mail issue , tried the basic troubleshooting no luck . (These were the steps i tried FIX: Your account settings are out of date in Windows 10 Mail app) So i just used gmail in the web and carried on . But eventually i noticed it wasn't just the mail app but the ms store and the Xbox game pass app too logging me out. I'm clueless what the issue could be any help will be apprenticed . Thanks

Windows 10 Home Ver 2004
Original Thread (Told to start a new one)microsoft account keeps logging out

 

Game pass logging error : 0x87dd0005

Hello,

I have been searching for help on the web for this 0x87dd0005 error and I have seen a lot of things, but nothing work.

I'm trying to play the game Neon Chrome on Game Pass on PC, I have been playing the game before, unlocking achievements and all so it was working. But now I can not log in with my gamertag into the game and each time i exit and start the game, a new game
is created automatically.

Other games on the Game Pass application are working, I even tried to install new games from Game Pass application and it is working also.

I tried to uninstall / install Neon Chrome, reboot my computer, log in log out with my account, even removing and reinstalling my Xbox app but nothing is working.

The only thing I can think of, I change my Microsoft account password a few weeks ago and before that the game was doing fine, but since then I have not been able to play this game. So I'm wondering if it is coming from this game or do I have some information
ghosted on my PC maybe ?

Thanks.

 

Can't sign in with parent's account to Microsoft Store or Xbox application while logged to child's profile

Hi Jussi_042，



Welcome to Microsoft Community.



I'm sorry you're experiencing this issue. If you're logged into the Windows system with a child account and try to use your personal account to log in to the Microsoft Store or Xbox app, Windows will ask for your Hello PIN code but won't accept it. This may be because your personal account hasn't been authorized to be used on the child account.

To resolve this issue, you need to make sure that your personal account has been added to the family group and has been granted permission to use the Microsoft Store and Xbox apps on the child account. You can follow these steps:

1. On your personal account, go to "Settings" > "Accounts" > "Family & other users," and then add your child account to the family group.
   
2. Select your child account, and then click "Family member settings."
   
3. In "Family member settings," find the "Content restrictions" tab and make sure the "Allow using Microsoft Store and Xbox apps" option is enabled.
   
4. Make sure you've signed out of your personal account and sign back in to the Windows system with your child account.
   

For more information you can refer to Microsoft Family Safety - Microsoft Support

Now, you can try to use your personal account to log in to the Microsoft Store or Xbox app so that your child can play games.

If you still can't log in to the Microsoft Store or Xbox app, make sure your personal account has been correctly added to the family group and has been authorized to use the Microsoft Store and Xbox apps on the child account.



Thank you for your patience and understanding, if you have any questions, please feel free to leave us a message.



Best regards

Brandon | Microsoft Community Support Specialist