Windows 10: Can't log onto computer due to an incorrect email address.

Discus and support Can't log onto computer due to an incorrect email address. in Windows 10 Installation and Upgrade to solve the problem; After first turning on the computer it asked for an email address and my daughter accidentally typed it in incorrectly and I can not figure out how to... Discussion in 'Windows 10 Installation and Upgrade' started by LydiaAnderson2, Jul 2, 2021.

  1. Can't log onto computer due to an incorrect email address.


    After first turning on the computer it asked for an email address and my daughter accidentally typed it in incorrectly and I can not figure out how to change it back. I've tried all the prompts about changing the email but after I verify the correct email and password it just goes directly to the wrong email again. I went to a repair company who said i needed to contact Microsoft so they can change the email in the account. I don't see a number to call them at. Please Advise on what to do.

    :)
     
    LydiaAnderson2, Jul 2, 2021
    #1

  2. Mail in Windows 10 - incorrect email address suggestion

    When I create a new message and start to type an address a list of suggestions pops up. The top one is incorrect and I want to delete it but it does NOT appear in my contacts. How can I get rid of it?

    [Original subject: Live Mail in Windows 10 - incorrect email address suggestion]
     
    JohnSchmitz1, Jul 2, 2021
    #2
  3. kara1984 Win User
    Cannot log in due to invalid email address (windows 10)

    I have a new computer setup by my work with a login originally not associated with a microsoft account. Today, I wanted to add an application to my computer so I clicked to create a microsoft account. The first time I did it I
    entered the incorrect email, entering an incorrect domain name(@gmila.com instead of @gmail.com). I did not initially see the mistake and kept waiting for the email to come to verify this email address/account but it didn't come (This account was NEVER verified).
    Then I looked and saw my error with the domain name. I than created a new account with the correct email and verified this email and download the app. I later shut now my computer and it updated. When I came back later to log on, my original log in (set up
    by my work) had been replaced and now the invalid email with the domain name @gmila.com replaced it. I tried to log in but the password I thought I used was not correct (I think my fingers got off due to the new keyboard and I typed a different password than
    I had meant to). Thus I now have a log in with an invalid email address and I don't know the password. I am currently locked out of the account from trying to log on and entering an incorrect password too many times.

    I went to account.live.com and attempted to reset my password However - based on the two options given, the first I cannot do. I cannot send the verification code to the "email address" attached to the account and password because it is not a valid email.
    the second option: When I choose to have the info verified with a different email address, I can get the verification code, and get to the page to fill in information; however this comes back that 1. don't have enough information and to add more or 2. that
    the info provided cannot verify ownership. When I setup the account the ONLY information I entered was the email address and pass word (which I don't know due to entering it wrong), my name
    and date of birth and country as United States.. No other information was put on the account, I have NEVER logged into this account, I have NEVER sent or received an email from this account, and I have NEVER had a credit card with the account. I have spent
    2-3 hours on the phone with customer support going from one area to the next without an solution expect that they cannot help or to redo the steps to reset my password that I have already done 20 times that don’t work.

    This is my work computer and I need to be able to log….thoughts/ solutions?
     
    kara1984, Jul 2, 2021
    #3
  4. Can't log onto computer due to an incorrect email address.

    old email addresses

    Thank you for updating me HA.111

    Here is the step to remove that old email address.

    Start typing an email address into the “To” field. As soon as you see the old email address being recommended as one of the potential candidates, use the down arrow key to scroll through the list of suggestions. Once you highlight the old email address, type the delete key. In many cases, this will actually remove the entry not only from the current list of suggestions but from future suggestions as well. You may even find that as you mouse over the drop-down list the highlighted item will have an “x” to explicitly allow you to delete it.

    Just do this step and your good to go.

    Continue to have an escellent day HA.111

    Best regards,

    Anthony C. De Jesus

    Independent Advisor
     
    Anthony1129, Jul 2, 2021
    #4
Thema:

Can't log onto computer due to an incorrect email address.

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