Windows 10: Cant login after windows 11 PC reset

I decided to do a PC reset to clear my pc for preformance reasons but after the reset was done when ever I try to login it keeps saying "The User Profile Sevice service failed the sign-in. User profile cannot be loaded." I have tried restarting disconnecting the wifi and back on and also boot windows in safe mode but it wouldnt sign in but I got in after pressing switch user and found that my users folder is empty and some of my files are still there something must of happened during the reset even though I didnt do anything like turn the power off.

:)

 

How to Reset Windows 11

This article explains how to Reset Windows 11 PC in case it is not working well.

Reset is a feature in Windows 11, which Reinstalls Windows, allowing you to keep the files or remove them as desired. Resetting is particularly helpful when you have problems with specific Windows components like Windows updates not working, Apps crashing, etc.

Doing a Reset affects the following things:

1. Reinstall a fresh copy of Windows.
   
2. Reset your customized Settings to default.
   
3. Remove/Keep your files depending on which option you select.
   
4. Remove the installed applications on your Windows 11 PC.
   

A Reset takes 20-25 minutes, depending on the configuration and the option chosen of Cloud Reset or Local Reset.

There are multiple ways to Reset your Windows 11 PC, and the following steps explain those in Detail:

How to Reset Windows 11

If you can start your computer, you can trigger a Reset from the Settings app. See the steps below:

• Open Start menu>Settings app.
  
  

• Go to System>Recovery options at the end.
  
• Under Recovery options, click Reset PC.
  
  
  

Reset options in Windows 11, now in System Settings, instead of Update and Security

• Select if you want to keep your files or remove the files. Removing the files is helpful if you plan to donate or sell your computer. I am selecting to keep my files in this example.
  

• The next step is, how do you want to Reset Windows by downloading the Installation files from the Cloud or do a Local Reset. If you have an Internet connection, I recommend using the Cloud download option. Windows would download a 4GB file to your device and use that to reinstall Windows. A Local reinstall may also help, but for reliability purposes, I strongly suggest using Cloud Download. If you do not have an Internet connection or have limited data, choose Local reinstall.
  

• Confirm the Ready to Reset this PC screen and the Recent update screen.
  

• The process to download would then start. Confirm the Additional settings screen.
  

• A preparing to Reset screen would then appear, which starts the Installation Process.
  

• Windows would then Restart and show you the Resetting Progress on the screen.
  

• After the first Restart, Windows would boot to the Installation phase.
  

• When the process is complete, you would see the Login screen. Enter your PIN.
  

• After that, the Windows would finalize the Reset and show you the desktop.
  

• The Reset process is complete.
  

Reset Windows 11 from Windows Recovery environment

If your Windows has stopped working, Windows provides an option to Reset Windows 11 PC from the Recovery environment. To do that, you need to force the computer into Windows Recovery and then Reset Windows 11 from there. The process is nearly the same as above.

Step 1: Trigger the recovery environment:

• To force Windows into the Recovery environment, Perform a hard shutdown by pressing the power button for 5 seconds when the Windows boot screen appears.
  
• Do this twice.
  

• On the third time, you would see the Windows Recovery Environment, which would say that your PC has a problem and it could not repair the problem.
  

Step 2: Reset Windows 11 from the Windows Recovery environment

• Click Advanced options.
  

• Click Troubleshoot. Select Reset this PC.
  

• Select if you want to Keep files or Remove everything.
  

• Select Cloud Download or Local Download.
  
• Confirm the Reset.
  
• The process would start.
  

After that, your computer would do the same process as mentioned above.

These steps can help you Resetting your Windows 11 PC. If a Reset fails, you may have to do a clean install using a USB hard drive, either prepared on another computer or an existing one you have.

Also read:

• Create a Windows 11 USB Flash drive (yourwindowsguide.com)
  
• Repair Install Windows 11 using an ISO file (yourwindowsguide.com)
  
• Windows 11: FAQ (microsoft.com)
  
• How to: Use Snap Layouts and Snap groups in Windows 11 (microsoft.com)
  

Sumit (@_sumitdhiman) / Twitter

 

Unable to login to the PC

Hi,



Thank you for writing to Microsoft Community Forums.



I understand how it feels when the PC doesn’t work the way it is supposed to. For further clarity on the issue, please respond to the questions below.

1. What is the error message you receive when you try to login to the PC?
   
2. Are you aware of any changes made to the PC prior to which you weren’t facing this issue?
   
3. Are you using a local account or a Microsoft account to login to the PC?
   

If you are using a Microsoft account then I would suggest you to try resetting the password of the PC and see if you are able to login. Refer the article

How to reset your Microsoft account password



If you are using a local account on the PC, then you can refer the article

Reset your Windows 10 local account password



Note: The article talks about resetting the PC. It is not advised to reset the PC if you don’t have the backup of the data.



You can also try booting the PC into safe mode and see if you are able to login. Refer the article

Start your PC in safe mode in Windows 10



If the issue persist, please get back to us with the results of the troubleshooting steps to assist you further.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Can't login to my windows 10 PC

Hi,

Thank you for your interest in Windows 10.

• 
  Are you trying to login to Microsoft account or local account?
  
• 
  If its Microsoft account are you able to login using the web interface?
  

I suggest you to use the on-screen keyboard and try to login. Follow the steps below:

Click on the Ease of Access icon at the right bottom of the screen and select On-screen keyboard and check if issue persists.

Please get back to us with the results of the above instructions.