Windows 10: Can't login to Admin account from lock screen, goes to separate account instead.

Hi, i accidentally made a new account on my pc, and i can't switch back to my original admin acc, even though i changed the password for my Microsoft account and logged in from there successfully. It instead goes right to the other acc i made on accident, and i can't get back into my admin account. How can i get back into my admin account? thanks

:)

 

Admin account locked

My admin account is locked don,t know how to unlock but have a standard user to login please suggest can I do something from normal user to unlock the admin account.

 

Locked Out of Admin Account

Hello Linda,



Thank you for writing to Microsoft Community Forums.

1. Are you using a Microsoft account or a local account?
   
2. Which version of Windows 10 you are using currently?
   
3. Is the other user account an admin account?
   

I suggest you to try using the on screen keyboard at the login page and check if you are able to login to the PC.

1. At the login screen click on the
   ease of access icon at the bottom right hand corner.
   
2. Click on the on screen keyboard to open it.
   
3. Type the password and try to login.
   

If you are using a Microsoft account, I suggest you to refer the article on

how to reset your Microsoft account password.



However, if you are using a local account, then I suggest you to refer the article on

reset your Windows 10 local account password.



Note: While performing these steps, there might be a risk of data loss. You may take a backup of the data before performing the steps.



Hope it helps.

Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Account automatically locks after login

So, here is the situation, Win10 boots up fine, after entering the username password, the account automatically locks itself taking me back to the login screen. Just for clarification, is NOT that the account is locked in the sense of failed passwords. The correct password is entered, it looks as if it will load the desktop, but then it takes me back to the login screen. It acts as if Win+L was type after entering the password or something like that because I can see "Locking" just before the login screen appears again.
I have tried to boot into safe boot but the same thing happens there.
I was able to create another account and that one logs in fine. I even removed the password of the first account, but same behavior. If I try enough times, I can vaguely see what looks like Edge has loaded with several tabs. So, there is something under the first account that forces a lock or something similar.

Has anyone experienced something like this? This is my in-laws laptop so, I cannot just reset it or create a replacement account because all their stuff is in that first account. Any suggestions?