Windows 10: Cant login to microsoft since i lost my phone number

i have 2 step on so i can login with either microsoft authenticator gmail or phone number i have been trying to sign back in for months but i lost my phone number and it says i have a authenticator app setup when i dont i use the gmail to reset but it says session expired everytime i dont know what to do

:)

 

Unable to login to Paypal phone broken

I use an authenticator app on my phone for 2 step verification to login to paypal but my phone is broken so I can no longer get the code. I've tried using the microsoft authenticator app on another device but it's looking for a QR code to scan which I can't access since I can't login to paypal

Paypal tells me they is no way they can turn off the 2 step verification whjich means I cannot ever access my account.

There must be a way around this?

 

Microsoft account and phone number linked

Microsoft account password recovery requires two verification codes being sent using two different verification methods. Each Microsoft account has at least two verification methods, the phone number and additional email address which are asked and required when you set up a new Microsoft account with a new hotmail.com or outlook.com email or using a third party email.

When the thief who got your phone tries to recover your password, all your verification methods / security info phone numbers and email addresses will be listed for him to select one. OK, the thief naturally selects your phone number, gets the code sent as a text message, and enters it.

But, clicking Next after entering the code he needs to select another security info contact (phone / email) from the list to receive second verification code.

Password recovery is not possible with just your phone, the system is clever enough to make it impossible by requiring two codes being sent to two different phones and / or emails.

You can add as many phone numbers and email address as you wish as security info contacts at https://account.live.com/proofs/mana...&refp=security. I wholeheartedly recommend that you add at least another security email address; if you only have one phone number and one email added, those which were required when you set up the Microsoft account, and that thief got your phone, the recovery would be as impossible to you as it is to him, you both having access to just one of required two verification methods.

 

My Microsoft profile phone number

When I logged into Microsoft it asked whether to send a code to my email address or to my phone. The phone number is not my current phone. I have seen multiple postings asking the same question. "How do I change the phone number associated with my account",
but I have yet to see an answer.

Can someone provide a straightforward list of steps to do this?

The category is wrong, but there was no category listed for Microsoft account

Thanks