Windows 10: Can't login to MS Account because nothing happens after clicking

Discus and support Can't login to MS Account because nothing happens after clicking in User Accounts and Family Safety to solve the problem; I just upgraded to Windows 10 and skipped the sign up process at the beginning but now when I try to sign up to my Microsoft Account it shows no... Discussion in 'User Accounts and Family Safety' started by FROST, Jul 29, 2015.

  1. FROST Win User

    Can't login to MS Account because nothing happens after clicking


    I just upgraded to Windows 10 and skipped the sign up process at the beginning but now when I try to sign up to my Microsoft Account it shows no response when I click it. I haven't been able to use cortana or download anything from the store because it shows no response when I click it. Whenever I try signing up for cortana a black screen pops up for a millisecond everytime I click on it but nothing happens. I can't even make the sign up dialog box appear. Help!!!

    :)
     
    FROST, Jul 29, 2015
    #1

  2. Can't login to MS Account because nothing happens after clicking

    Hello Zaid,

    Thank you for contacting Microsoft Community.

    We understand the inconvenience you have experienced.

    Suggest you to shutdown your PC completely, wait for sometime and restart your computer. Now go back to
    Start/>
    Settings/>Accounts/>Your email and accounts
    under Setting, then try clicking Sign in with a Microsoft account instead.
    Enter your existing Microsoft account credentials if it prompt for authentication and then follow the steps to switch your account to Microsoft account.

    If it still doesn't respond, then try to configure any of the windows 10 feature on Local account. Like
    Mail app, Xbox or any other feature, that which requires Microsoft account. By doing this will automatically switch you to
    Microsoft account from Local account, and you need to use the same to access PC. In simple the action will change your
    Local account into Microsoft account automatically and it is default and mandatory to use password or PIN for accessing
    Microsoft account.

    In case problem still persist, then there might be issue with the System files or with the User Profile corruption. Follow below mentioned troubleshooting steps and see if they helps.

    Method 1:

    Use the DISM tool and System File Checker
    for repairing any missing or corrupted system files, in case they are causing any issue.


    • Click Start.

    • Type cmd, and then press
      CTRL+SHIFT+ENTER to open elevated command prompt (I.e. Command prompt with admin rights).

    • If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click
      Continue.

    • Type or copy paste the below command lines one by one into it and hit Enter key:
    DISM.exe /Online /Cleanup-image /Scanhealth


    DISM.exe /Online /Cleanup-image /Restorehealth


    Sfc /scannow

    To close the Administrator: Command prompt window, type Exit, and then press Enter. Reboot your system to see if problem still occurs.

    Method 2:

    Sometimes a corrupted User Profile might cause this kind of behavior. Suggest you to check this issue by setting up another User Profile, if problem still appears. This will give us the clue on the root cause of the issue. Follow
    below mentioned steps to setup new User Profile.


    • Press CTRL+Shift+ESC to open Task Manager.

    • Click File >
      Run New Task

    • Make sure you have a check mark beside “Create this task with administrative privileges

    • Type CMD
      and hit Enter key. Type or copy/paste the following commands at the CMD prompt and hit Enter key:

    net user test /add



    • This command will create a new user account calledtest.
    net localgroup administrators test /add


    • On executing this command makes
      test account as administrator. In simple this will give administrator privileges to test account by adding it to administrators group.
    Note: In the above command line,
    test is the name of the User Profile which we're creating. You can keep any name in the place of
    test that which you think your User Profile name should be.

    Now logoff from the existing User Profile. When you're on the login screen, on the left bottom corner you can see the account which we have created. Now login with that account and try to convert that account as Microsoft account
    by navigating to Start/>
    Settings/>Accounts/>Your Account/> Sign with Microsoft account Instead. If you have Microsoft account try to use that by entering the credentials or else follow the steps
    to sign-up for new and switch with new Microsoft account.

    If everything works fine there, then the possible cause of the issue will be a corrupted User Profile. A corrupted User Profile will be fixed by a Cumulative Windows Update, which will roll out in future. Till the time you can
    continue using new User Profile by transferring required file manually.

    Keep posted how it went.
     
    Yashwanth Kotakuri, Jul 29, 2015
    #2
  3. Can't login to MS Account because nothing happens after clicking

    I just upgraded to Windows 10 and skipped the sign up process at the beginning but now when I try to sign up to my Microsoft Account it shows no response when I click it. I haven't been able to use
    cortana or download anything from the store because it shows no response when I click it. Whenever I try signing up for cortana a black screen pops up for a millisecond everytime I click on it but nothing happens. I can't even make the sign up dialog box appear.
    Help!!!
     
    ZaidNaikwadi, Jul 29, 2015
    #3
  4. Can't login to MS Account because nothing happens after clicking

    I am having the same issue. Someone please help!
     
    Dtsmaximus, Jul 29, 2015
    #4
  5. FailLord Win User
    I'm having the same issue. It's quite frustrating.
     
    FailLord, Jul 30, 2015
    #5
  6. Type contact support in the cortana search and chat with them they fixed mine with remote access something about start up programs.
     
    Dtsmaximus, Jul 30, 2015
    #6
  7. We performed a clean boot where it start Windows by using a minimal set of drivers and startup programs and it fixed the Windows Store sign in issue of your Windows 10.
     
    Dtsmaximus, Jul 30, 2015
    #7
  8. fergiet Win User

    Can't login to MS Account because nothing happens after clicking

    Same issue here, may roll back and try again. It's a pain !
     
    fergiet, Jul 30, 2015
    #8
  9. KMR
    kmr Win User
    I had the same problem after upgrading from Windows7. I managed to solve the problem by adding a new user account manually with cmd.

    Run cmd as administrator and use the following commands:

    net user /add useraccountname mypassword

    net localgroup administrators useraccountname /add

    net share concfg*C:\\/grant:useraccountname,full

    net user useraccountname

    Now there's a new user account created with the name: "useraccountname" and password: "mypassword".
    For me it was possible to switch to the new account and in the new account I was able to sign in to my Microsoft account.




     
  10. JSC
    Jsc Win User
    It wont let me role back :/ So I have no idea how to fix this problem short of formatting my drive. I do hope a fix does come along soon.
     
  11. Contact support chat with them.give them remote access .
     
    Dtsmaximus, Aug 1, 2015
    #11
  12. Terran Win User
    Cant do this because you cant login MS acc.

    I hv the same problem as all of you here. How can this possible? How this can be solved?
     
    Terran, Aug 1, 2015
    #12
  13. gigagiel Win User

    Can't login to MS Account because nothing happens after clicking

    Thank you so much! It worked for me *Smile. The disadvantage is that all my favorite settings changed to normal. Is it possible to copy the settings from my local acc to the microsoft acc?
     
    gigagiel, Aug 1, 2015
    #13
  14. Anyuland Win User
    I can't even access the cmd prompt without entering the account password, which of course it says is incorrect, even though it works to login to my live account online. In fact, if I look a recent activity online, it shows successful login attempts from my window PC that I am locked out of. Support has been NO help. WHAT A JOKE!
     
    Anyuland, Aug 1, 2015
    #14
  15. ZJE123 Win User
    ZJE123, Aug 1, 2015
    #15
Thema:

Can't login to MS Account because nothing happens after clicking

Loading...
  1. Can't login to MS Account because nothing happens after clicking - Similar Threads - Can't login Account

  2. Ms account login problem

    in User Accounts and Family Safety
    Ms account login problem: Can not login to mircosoft account because win 10 wants my password for my local account. All I have is my pin number. 137346
  3. Click on apps, the spinning circle appear, then nothing happen

    in Windows 10 BSOD Crashes and Debugging
    Click on apps, the spinning circle appear, then nothing happen: Initially (about two weeks ago) this only happen to Microsoft Office 365 apps (outlook, word, excel, powerpoint). What happen is, when I click on its own icon (let say Word icon), the spinning circle appear briefly then nothing happen. I have to open existing Word file then...
  4. Right clicking on start button or Edge nothing happens.

    in Windows 10 Support
    Right clicking on start button or Edge nothing happens.: About 2 weeks ago I noticed that all my bookmarks had dissappeared, then when I right click on the start menu nothing happens, now Edge won't open when I click on it on the taskbar, then today I went into my computer and my picture and documents files are gone. I have tried a...
  5. Can't change Background/Wallpaper... nothing happens

    in Windows 10 Customization
    Can't change Background/Wallpaper... nothing happens: When I go to Settings -> Personalisation -> Background and try to change my wallpaper to one of my own pictures nothing happens. When I choose one of the Windows pictures (that one of the guy running along the beach with those big rocks in the background for example) again,...
  6. Nothing happens after inputting password

    in Browsers and Email
    Nothing happens after inputting password: I have upgraded my HP4300 desktop pc the other day and all appears to have gone fine with the exception of one website that I cannot access either with Edge or Chrome. It is the Totesport.com site. I input my user name and then put in my password, hit enter and nothing...
  7. Clicking on Windows Store shortcut and nothing happens.....

    in Windows 10 Software and Apps
    Clicking on Windows Store shortcut and nothing happens.....: Here we go again, I had this problem in Windows 8 as well. This is a fresh install and it shouldn't be happening. I am using a local account - is that the problem? Could it be something else? 56440
  8. Start button left click nothing happens

    in Windows 10 Support
    Start button left click nothing happens: Have a Dell XPS 11. Clicking left on start button should open Cortana and Start Options. Nothing happens. There's a hamburger on the top left which will bring up the start menu, Most Used, Recently Added and File Explorer, Settings, etc. At the bottom, Power Symbol and a...
  9. I click upgrade, but nothing happens?

    in Windows 10 Installation and Upgrade
    I click upgrade, but nothing happens?: I am running 8.1 pro 64 bit. I click the icon at the bottom, it says "this pc is compatible" and I click upgrade. I click continue and it checks for updates. None are found. No updates are hidden. I have read and seem to have all necessary updated already installed. Why would...
  10. Windows 10 settings-click and nothing happens

    in Windows 10 Support
    Windows 10 settings-click and nothing happens: Any to fix this? I click on settings and nothing happens 5469