Windows 10: Can’t login to my Microsoft Account. Message: something wrong happened with PIN, reset...

My laptop is a new brand, yesterday I installed the windows with my same Microsoft account as my other laptop, the laptop was working fine but today as soon as I turn on the laptop appears a message saying that: something happened with the PIN and you need to reset it. It says that I will receive an email with the verification code but I never receive it. I checked my email and it is working properly. Thanks for your help in advance.

:)

 

Resetting PIN on Windows 10 Issues

I am getting a message at start up in the login screen saying I've tried several times to login with the wrong PIN. Even thought I haven't done a thing yet. It also looks like I have two accounts listed in the lower left corner. I can login using my Microsoft
password but, why can I no longer use the PIN step instead? Can I reset my PIN?

 

Microsoft Account PIN and password

We appreciate the screenshot that you provided. to start troubleshooting the issue with you logins, we suggest that you follow the steps below on how login pin goes back to password:

• Click Start menu and go to Settings.
• In Settings, click the Accounts icon.
• Click on Sign-in options.
• Change both your password and pin one by one.

Let us know how it goes.

 

MICROSOFT ACCOUNT LOGIN

Hi Arbaaz,



Thank you for contacting Microsoft Community.

In order to help you better, could you please confirm a couple of things:

• Are you able to login with Microsoft account in web?
• What happens exactly when you try to login using Microsoft account?

I suggest you to login to Microsoft account through online login.live.com, if you are able to login to Microsoft account on web then you can reset the password and then try to login and check if the issue persists.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.