Windows 10: Can't login to windows 10 all of a sudden

Hi guys I'm new here and I have this disturbing problem I would like to solve with your help if possible.

So I upgraded from 8.1 few months ago everything ran smooth for few days I downloaded updates still It was okay but few days after that I couldnt login as It was saying : "Your computer is offline, enter the last password you remember" or something like that I happen to change that password because I thought I couldnt remember it correctly and entering it wrong.

After messing around with it with a password recovery tool I managed to access the Administrator user and while using Internet Explorer I noticed that IE can't connect to mail.live.com.

I could ping it I could open it with Chrome and other browsers my hosts file is clear my antivirus is uninstalled I even reinstalled IE but nothing seemed to help.

To conclude things I personally think when I'm able to open mail.live freely with IE I will be able to login to my original account.

Any thoughts?

Edit: It says "Welcome" for about a minute or two before saying that I'm offline. Same as IE trying to connect to mail.live for 1 minute and fails.

:)

 

Windows 10 login password, all of a sudden, it requires my Microsoft password - not the original password that was set up

I bought a new laptop in November 2015 with Windows 10 already loaded. When I would login, it required a password. I was fine with this. Now all of a sudden, it requires my Microsoft password - not the original password that was set up. I tried to change
my Microsoft account password to what I originally used but it doesn't meet all of the criteria. How can I get it back to a simple 6 letter word for my password?

OP - Windows 10 login password

 

Windows 10 login password, all of a sudden, it requires my Microsoft password - not the original password that was set up

Hi,

Thanks for posting your query on Microsoft Community.

We understand the inconvenience caused and we will try our best to resolve the issue.

To assist you better, I like to know; the password, is it the Microsoft account or the local account on which you have set the password?



This issue might occur, if you have configured Microsoft account with Mail app or any Windows app by logging in to your computer through local user account.

I like to inform you that, when you login to your computer through Local user account and configure or add Microsoft account with any of the Windows app, then Microsoft account will get configured as a user account in your system.

I suggest you to tying entering the Microsoft account password, which you use to login to your Microsoft account through browser and check if your login to your computer.

However, you can also select the user account on the login screen, the users account will be listed on the bottom left corner of the login screen. Check for the user account on which you are trying to login is listed on the login screen or not.
If the user account is listed in the login screen then select the user account and try logging in to your system and check if it helps.



For more information, refer to the below link:

http://windows.microsoft.com/en-us/windows/user-accounts-faq#1TC=windows-8

Note: Applies to Windows 10 as well.

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.