Windows 10: Can't Login to Windows 11 Store with Business/Work or School Account

Hi Together,We have upgraded to the latest Windows 11 in our School network.After the upgrade to win11, our users reported they can't login to her microsoft store and can not download apps anymore.Is there a workaround or is there a plan to support business, work, school accounts for the win11 store again?The current situation without supporting business accounts is not satisfactory for us for deploying more device with windows 11.

:)

 

Can't connect to App Store with 'For Business' account

Hello Tim,

Noting the details that you have provided.

If you have the Windows 10 Pro, Enterprise, or Education edition installed, you will no longer need to be signed in to the Store with a Microsoft account to install an app from the Store.

To find out which version of Windows your PC is running, press Windows logo key +
R, type winver, then select OK.

Here is how to sign in to the Store using a different account.

• Open the Microsoft Store app.
• If you are already signed in to the Store with an account and wanted to sign in with a different account, then you will need to sign out of the Store.
• Click/tap on the user icon, and click/tap on Sign in
• Sign in to Store with Work or School Account.
  • Note: This will let you sign in to the Store with a work or school account that you haven't already signed in to the Store with, and still let you be signed in to Windows 10 with your current
    Microsoft account or local account.
• Click/tap on Work or school account
• Type in the email address and password of your work or school account, and click/tap on
  Sign in.

If you can't still log in using your Business account, may we know what is the domain of your account? Can you also confirm if you're connected to a domain network?

We will wait for your update.

 

Can't connect to App Store with 'For Business' account

I am unable to log on to the Microsoft Store using a 'for business' account. The error suggests that my user account can't be found. Same error as when I try to log on to any Microsoft service where I don't select 'use your school or business' credentials.
Only there is no such option with the Store.

 

Unable to login to PC using Deleted School email account

Hi Michel,



Thank you for writing to Microsoft Community Forums.



I understand it can be frustrating when you are unable to access the PC using the university account.

1. Do you have any other user account configured on the PC?
   
2. Were you able to login using the new Microsoft account previously?
   
3. Did you purchase the Windows 10 license from Microsoft store?
   

As you have mentioned that the school email account have been deleted, in that case you may not be able to login to the PC using the same password.



Also, if you have purchased the license from Microsoft store then I suggest you to get in touch with the
Microsoft Accounts & Billing support team.



Hope it helps.



Regards,

Prakhar Khare

Microsoft Community – Moderator