Windows 10: Can’t login to Windows while on the internet

For some reason I can’t login while connected to the internet, I get the ‘incorrect password’ even though I know it’s the right one.. once I disconnect from the internet I’m allowed to login with that same password !? Any idea what’s going on? Thanks

submitted by /u/bowinger7
[link] [comments]

:)

 

Can't login to new computer w/Windows 10

Hi,

Thank you for your reply.

• 
  Are you able to login to Microsoft Account on Web?
  
• 
  Have you installed any language pack?
  

I suggest you to follow the steps below and check if it helps.

Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Windows 10 update internet issue

Hi Brook,

Thanks for posting your query on Microsoft Community.

To assist you better, please provide few details.

Are you trying login through Microsoft account or local account?

• 
  Do you receive any error message, while trying to Login to your computer?
  

As per your query, I suggest you to try logging to your computer through safe mode and run network troubleshooter.

Follow the below steps:

Step 1: Start the computer in Safe mode.

• Press and hold Shift key and Restart your Computer.
• 
  Select Troubleshoot.
  
• 
  Select Advance Option.
  
• 
  Select Startup Settings.
  
• 
  Follow the on Screen instruction.
  

Step 2: Perform Network Troubleshooter.

Follow the below steps:

• 1) Press Windows key + x key and select
  Control panel.
• 2) Select Troubleshooting.
• 3) Select Network and Internet, click Internet Connections.
• 4) Follow the on screen instructions.

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

 

Not Able to login

Hi,

Thank you for posting to Microsoft Community.

Please confirm the following things for me.

1. Is your system connected to the internet? You can check this through the network icon at the bottom left corner of your login screen.
   
2. What error message are you receiving when you login with your Microsoft account?
   

I would suggest you to login to
http://login.live.com/ with your Microsoft account and check if you are able to sign-in with your credentials.

If you are able to sign-in with your Microsoft account on the live website, you can follow the steps in this article to ‘Start
your PC in safe mode in Windows 10’, kindly follow the steps in the section ‘From the sign-in screen’ and check if you are able to login to your system.

We await your response.

Aaron Summith

Microsoft Community – Moderator