Windows 10: Can't login Windows 365 due to Authenticator issue

Discus and support Can't login Windows 365 due to Authenticator issue in Windows 10 Gaming to solve the problem; I can't login to my Cloud PC anymore due to Authenticator apps was whipped out from my previous phone which I had to handover to my ex-employer after... Discussion in 'Windows 10 Gaming' started by Mohammad Rahman1, May 10, 2023.

  1. Can't login Windows 365 due to Authenticator issue


    I can't login to my Cloud PC anymore due to Authenticator apps was whipped out from my previous phone which I had to handover to my ex-employer after resignation. Now when I go to https://windows365.microsoft.com/ and input my username as '*** Email address is removed for privacy ***' and password, the system then ask further info/action from Authenticator apps which I don't get in my new phone's Authenticator app. Also, I don't have cloud backup of that old phone's authenticator app.

    :)
     
    Mohammad Rahman1, May 10, 2023
    #1

  2. Skype for business (BASIC) login showing additional login (365 cloud identity authentication)

    Hi,

    As per titled, I have issue with login to SFB Basic. Once login successfully, some user shown an additional login page which is a 365 cloud identity authentication (not possible since most of them are still not subscribed to this yet). Could somebody help
    me pointing in the right direction on why it does that? Is it because of we have a hybrid environment?

    Thanks.

    Regards,

    Arif
     
    Masymul ArifIshak, May 10, 2023
    #2
  3. Windows Microsoft account authentication

    I have a valid Microsoft account and a Windows 10 PC with Hello/PIN account login enabled. I also have the Microsoft Authenticator app installed on an iPhone and configured for the Microsoft account. Additionally, I have two step authentication configured
    for the Microsoft account. With all of that said, I have become very exasperated while trying to unravel the various authentication paths (and their security implications) through this multi level login security scheme. I find the associated account security
    documentation to be woefully inadequate. Thus, I would like to pose the following list of questions for starters.

    1. Does Windows Hello/PIN amount to a two step verification login procedure for my Microsoft account?

    2. Does approving a Microsoft Authenticator login attempt (without two step verification explicitly set up)

    amount to a two step verification login procedure for my Microsoft account?

    3. Does approving a Microsoft Authenticator login attempt (with two step verification explicitly set up)

    amount to a two step verification login procedure for my Microsoft account?

    4. If answers to both 2 and 3 are yes, then what does explicit set up of two step authentication do?

    5. Does a coherent, comprehensive document explaining Microsoft account security configuration exist somewhere?

    6. If the answer to 5 is yes, wherer is it?

    Thanks in advance.
     
    Thomas E. Davis, May 10, 2023
    #3
  4. Can't login Windows 365 due to Authenticator issue

    Windows 10 Login issues

    Hi Smith,

    Thank you for posting your query on Microsoft Community.

    I understand the inconvenience you are facing in Windows. We will help you.

    I suggest you to provide some information to help you better.

    • Did you make any changes prior to the issue?
    • Did you try with only safe mode or safe mode with networking?
    • What is the critical error you are getting?

    If you are using Windows 10. To go to safe mode you have to follow the below steps.

    If you are able to go to login screen in normal mode try the below steps to go to safe mode with networking and check if the issue persists.


    • At the login screen click on the power symbol.

    • Hold SHIFT + Click Restart.

    • After restarting your system, select the Troubleshoot option.

    • Select advanced options under
      Troubleshoot screen.

    • Click on Startup Settings.

    • Click Restart and follow the onscreen steps to go to
      Safe Mode with networking and check if you are able to login.

    • If it logs in Create a new user account and link the Microsoft account and check if the issue persists.

    [*]
    Please get back with more information, we will be glad to help you further.
     
    Sachin Venkatesh, May 10, 2023
    #4
Thema:

Can't login Windows 365 due to Authenticator issue

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