Windows 10: can't manage windows account because can't "verify identity".

Discus and support can't manage windows account because can't "verify identity". in Windows 10 Customization to solve the problem; Edition Windows 10 Pro Version 22H2 Installed on ‎10/‎30/‎2020 OS build 19045.4046 Experience Windows Feature Experience Pack 1000.19053.1000.0 The... Discussion in 'Windows 10 Customization' started by j j888, Feb 19, 2024.

  1. j j888 Win User

    can't manage windows account because can't "verify identity".


    Edition Windows 10 Pro Version 22H2 Installed on ‎10/‎30/‎2020 OS build 19045.4046 Experience Windows Feature Experience Pack 1000.19053.1000.0 The latest update seems to have borked my machine. I could no longer connect to my NAS. When trying to reenable network discovery, that switch would not stick. I would set it to ON, save, come back and it is OFF. Then windows decided to create a whole new user profile every time I reboot. I went through the steps here, here, and finally here. All of them multiple times. None worked satisfactorily.In the end, the only way I can get som

    :)
     
    j j888, Feb 19, 2024
    #1
  2. cazjon Win User

    New laptop; can`t verify my microsoft identity

    Hi, hope someone can help.

    I can`t verify my microsoft account identity on my new HP Envy laptop with Windows 10, because the email address is wrong on the screen box.

    I now have to wait 24 hours after 3 attempts, trying to reset the password.

    I`ve opened a new Microsoft account (using my old laptop), but can`t use it because I can`t get past the verify setup page on the new laptop.

    Any input would be gratefully received.

    Thanks
     
    cazjon, Feb 19, 2024
    #2
  3. I Can't Verify Identity of User Account on Windows 10

    Please ... I can't verify the identity of my Windows user account (Microsoft Account) on Windows 10 on my laptop. But, I can access my Outlook Email and Microsoft Account that connected to that Windows user account. I upgraded the security info to my latest mobile number, because I lost my handphone.

    When I verify the identity of user account in Settings> Accounts> Your Info > Verify ...

    can't manage windows account because can't "verify identity". 221582d1548000014t-i-cant-verify-identity-user-account-windows-10-a-capture-verify-identity-0.png


    can't manage windows account because can't "verify identity". 221583d1548000043t-i-cant-verify-identity-user-account-windows-10-a-capture-verify-identity-1.png

    There is no choice for my latest mobile number, but ONLY option for my old number. Next, according to the instructions provided, I chose the "I don't have any of these" option and click "Update Online" then updating my Microsoft account's info security,..

    can't manage windows account because can't "verify identity". 221584d1548000109t-i-cant-verify-identity-user-account-windows-10-a-capture-verify-identity-2.png

    but when I am back to the Settings, there is still no option for my latest mobile number. I have tried to click it many times, but my latest mobile number is not listed. So I still can't verify my identity of my Windows account.

    I have repeatedly tried this, including updating the security info about my latest mobile number for my Microsoft account and then restarting Windows 10, but there is still no choice of my latest number for identity verification.

    However, I can verify identity on the Administrator account on Windows 10 on the same laptop.

    can't manage windows account because can't "verify identity". 221585d1548000299t-i-cant-verify-identity-user-account-windows-10-a-capture-verify-identity-4.png


    So... What should I do? Is it important to verify the identity of a Microsoft user account in Windows 10? Can I change the Microsoft email address on a Windows account that has already been created?
     
    aderabalan, Feb 19, 2024
    #3
  4. can't manage windows account because can't "verify identity".

    windows 10 - Can't verify identity Microsoft account

    Hi,

    To better assist you about the problem that you're experiencing with your Microsoft account, we would like to gather more information.

    • How are you trying to verify your identity?
    • Is it possible for you to send us a screenshot?
    Looking forward to your response.
     
    Reymichael Ros, Feb 19, 2024
    #4
Thema:

can't manage windows account because can't "verify identity".

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