Windows 10: Can’t move .MOV files from iPhone X to my PC

Discus and support Can’t move .MOV files from iPhone X to my PC in Windows 10 Network and Sharing to solve the problem; A previous thread posted this information on 2 April 2018: "When I connect my iPhone X to my PC I can drag & drop the .JPEG files to my PC. When I... Discussion in 'Windows 10 Network and Sharing' started by Ralph from the Sunshine, Dec 21, 2019.

  1. RALPH FROM THE SUNSHINE
    Ralph from the Sunshine Win User

    Can’t move .MOV files from iPhone X to my PC


    A previous thread posted this information on 2 April 2018:


    "When I connect my iPhone X to my PC I can drag & drop the .JPEG files to my PC. When I try to drag/drop a .MOV file I get either 1 of the 2 following messages:

    Error Copying File or folder

    X This device is unreachable

    Or

    Error Copying File or folder

    X A device attached to the system is not functioning"


    The thread is now locked. I am having the same problem. 380 other people have also clicked "I have the same question".


    No satisfactory solution has been published.


    Does anyone have a solution? How do we get a response from Apple and Microsoft?

    :)
     
    Ralph from the Sunshine, Dec 21, 2019
    #1
  2. CHEUKYUNG
    cheukyung Win User

    MOV Video File from iPhone 7 cannot be found in Win 10


    I have the following equipment:
    • iphone 7 (iOS version 10.2.1; storage: 256GB)
    • notebook A (Windows 10 Home, with sufficient harddisk storage)
    • notebook B (Windows 10 Home, with sufficient harddisk storage)
    The iphone contains some image and video files including one .MOV file with size 4.6GB.

    1. When I connect the iphone to notebook A by USB cord, in windows explorer all the files can be viewed except the .MOV file (as if it does not exist).
    2. When I connect the iphone to notebook B by USB cord, in windows explorer all the files including the .MOV file can be viewed.
    My question is: Why can't the file be shown in Windows sometimes? Any setting in Windows 10 may have impact on this?
    Thanks!
     
    cheukyung, Dec 21, 2019
    #2
  3. THE POOL COMMISH
    The Pool Commish Win User
    Can’t move .MOV files from iPhone X to my PC

    When I connect my iPhone X to my PC I can drag & drop the .JPEG files to my PC. When I try to drag/drop a .MOV file I get either 1 of the 2 following messages:

    Error Copying File or folder

    X This device is unreachable

    Or

    Error Copying File or folder

    X A device attached to the system is not functioning



    I detached the iPhone X at least five times and one of the 2 error messages above always appears.



    Help would be greatly appreciated,



    Tony
     
    The Pool Commish, Dec 21, 2019
    #3
  4. JETSTER
    Jetster Win User

    Can’t move .MOV files from iPhone X to my PC

    Editing .mov files

    Ive never worked with .mov files. What a free program and best program to work with .mov files on a PC?

    Thanks
     
    Jetster, Dec 21, 2019
    #4
Thema:

Can’t move .MOV files from iPhone X to my PC

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