Windows 10: can't open Excel files in my sympatico.ca email

I get an email with Excel attachments and when I download the attachments and then try to open them, the Media Windows Player comes up and can't open it. Why is it set up this way and it can't open the Microsoft application?

:)

 

CSV files used to open in Excel....not now!


Hi, you say Excel is installed. Does it run normally?

You can't find Excel in (an unspecified) list of applications. I don't know which list that is for sure.

For example, in the list related to:
- rt click a file. Open With
- this list:



- this list:




- some other list...

If Excel does not appear in the above, I suggest you repair your office installation.

Maybe the above gives you some ideas. Otherwise please post a screenshot of where you think you should see it but don't. Thanks.

 

Excel document attached to an email to be sent won't open

Hello Bennie,

We understand the inconvenience you're experiencing with opening Excel attachments to your email. For us to isolate and identify the issue better, kindly answer the following questions:

• What is the exact error messages when opening this Excel attachment?
  
• Are you only experiencing this issue with Excel files?
• What email client are you using?
• Have you also tried sending the email to your own email account and see if you can view the attached files?

Feel free to update us with the results.

 

FIles in Word, Excel and other programmes will not open from the explorer

Hi Brian,

Thank you for posting in Microsoft Community and thanks for providing us an opportunity to assist you.

Please follow the steps.

Step 1:

Lets try to disable the DDE option following these steps:

• Click the File tab, and then click
  Options.
• Click Advanced, and then click to clear the
  Ignore other applications that use Dynamic Data Exchange (DDE) check box in the
  General area.

Click OK.

Step 2:

If the issue persists, uncheck the compatibility options by doing the following:

Right click on Excel (.exe) Properties > Compatibility > uncheck all the boxes

To access Excel (.exe), open the following location:

Windows 8 32bit: C:\Program Files\Microsoft Office\Office14

Windows 8 64bit: C:\Program Files(x86)\Microsoft Office\Office14

For reference:
http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/there-was-a-problem-sending-the-command-to-the/56ee1743-b476-43a5-9b00-169b8c6ef37a

Hope the suggestion is helpful. Reply for further assistance.