Windows 10: Can't open files over a network HDD

Hi all!

First of all I want to tell you that I have decidet to ask for your help after days of trying to solve this problem reading on forums and watching videos trying to find a solution for it. Maybe someone here will figure what's happening cause I have no solution for it.


I have a router TP-Link and a 2TB HDD connected via USB 3.0, the speed is ok, not great but satisfying.

Whenever I want to acces a file from the network, let's say it's a doc, Microsoft Office opens that file, but after closing it and try to open the second one it fails.

What happens is the file tries to open for a minute, the Office interface startup screen is appearing and the download (from network) at the bottom starts, but remains 0% all the way. Finally after a minute or so, i get an error saying "Someone else is working in 'path of the file here' right now. Please try again later.


First I thought it was Office's fault and I tried to open the file with Winword instead, but i get the same message.

This thing happens also on pictures, but no txt or pdf files.

If by any chance the file opens without an error, this happens after a few minutes, never less.

Seems like a random problem that I cant get it to work and I am desperate because I cannot acces my files over network and I am forced to download them and this is not the purpouse of the network storage I made.


Seems the network is going too slow for the file to open, but there is no trafic on it and has no reason to act this way.

If I try to download some files I get 9 MB/s on wired connection. The router is TP-Link AC1900 C9.


Please, if you have any idea, no matter how strange, leave a comment. Thanks!

:)

 

opening .dds files with gimp

Simply, HOW? I got the DDS plugin but the POS wont open DDS files still. Can someone give me a step-by-step rundown of how to install the DDS plugin for gimp so I know if I'm missing something?

 

unlock hdd

Hi Johan,

It is possible that your
HDD was unreadable
causing the error message to appear. We recommend that you perform these troubleshooting steps and check if there are any changes:

• 
  Shutdown
  your
  PC.
  
• 
  Unhooked
  the
  HDD
  and
  turn on
  your
  PC.
  
• 
  Reconnect
  your
  HDD
  and
  restart
  your
  PC.
  

If the issue persists, we suggest that you contact your
laptop/computer's manufacturer
for further assistance.

Update us on how it goes.

Regards.

 

Files recently transferred are missing from HDD

Hello,

To help you resolve the issue about missing files from your HDD, please follow the steps below.

• Press Windows Logo + E to open File Explorer.
  
• Click View on the top-left aligned to File button.
  
• Search and check Hidden items.
• Access the Hard Disk to check if files are shown.

Get back to us for the result.