Windows 10: Can't open google chrome on laptop anymore

I have a laptop and after I shut it down before leaving my house. After arriving after going out. When I turned on the laptop and went to open the Google chrome, I can no longer open it, it says.C:\Program Files x86\Google\Google\Chrome\Application\chrome.exeThe application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail.

:)

 

can not open google chrome

Hi

Welcome to Microsoft community.

I understand that you're having trouble with Google Chrome on your Microsoft Surface laptop. Here are a few troubleshooting steps that might help:

1. Restart Your Laptop: The first thing to try is a simple restart of your laptop, if you haven't done so already.
   
2. Update Google Chrome: If you can open Google Chrome, click the three dots in the top right corner > Help > About Google Chrome. This will automatically check for updates.
   
3. Reinstall Google Chrome: If updating doesn't work or you can't open Chrome at all, try uninstalling and then reinstalling it.
   
   • To uninstall: Go to Start Menu > Settings > Apps & Features > Find and select 'Google Chrome' from the list of installed applications > Click 'Uninstall'.
     
   • After successfully uninstalling, download a fresh copy of Google Chrome from www.google.com/chrome/ and install it.
     
     Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate and safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
     
4. Check for Conflicting Software: Some software on your computer can conflict with Google Chrome and cause it not to work properly.
   
   • To check this: Open chrome (if possible) and type
     
     chrome://conflicts
     
     into the address bar and press Enter.
     
5. Create a New User Profile: Sometimes user profiles become corrupted which may prevent chrome from opening.
   
   • You can create a new user profile by closing all Chrome windows, navigating to
     
     C:\Users\<Your Username>\AppData\Local\Google\Chrome\User Data\
     
     rename "Default" folder to something else like "Backup Default". Then reopen Chrome which will automatically create a new "Default" folder (this process will reset all settings).
     

Please feel free to let me know if you have any further updates, thanks.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

problem uninstalling google chrome

Hi,

Since you already uninstalled Google Chrome using the Programs and Features, Google notifications may still be running in the background processes. We suggest that you follow these steps on how to end the Google Chrome process:

• On your keyboard, press Ctrl+Alt+Delete.
• Select Task Manager.
• Under Processes, locate Google Notifications or Google Chrome.
• Right click on them and select End Task.
• Double check under Programs and Features if Google Chrome is completely gone.

Let us know if these steps worked.

 

Chrome not even opening anymore

Hi,

Thank you for posting on Microsoft Community. I understand the inconvenience you are facing. I will certainly help you with this.

I appreciate if you could answer few questions to narrow down the issue and to provide you better assistance.

• Are you able to open other browser like Internet explorer and Edge?

This issue may arise due to some corruption in Chrome installation files. I suggest you to try installing Google Chrome in compatibility mode and check if it works. Compatibility mode runs the program using settings
from a previous version of Windows. Follow these steps to install the program in compatibility mode and check if that helps.

• Download the setup file from the Google Chrome website.

• Right-click on the .exe setup file and click on ‘Properties’.
• Click on the ‘Compatibility’ tab and check the box
  ‘Run this program in compatibility mode for’ and select Windows 7/8/8.1 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.

Hope this information helps. Post back with updated issue details for further help.

Thank you.