Windows 10: can't open pictures with OEM microsoft photo app and cant open camera

everytime i click on the camera i get this message

"Check the Windows Store for more info about Camera."


everytime i try opening a picture i get this message

"Check the Windows Store for more info about Basic Photo Viewer."

once i close that error message i get another one

"this application cannot be started, try re-installing the application to fix the problem"


i tried installing other photo apps it still does the same thing. i tried uninstalling the photo app i did not find it in "add of remove programs" and did not find uninstall in microsoft store.

please help me fix this problem . i do not have a system restore as windows 10 doesnt automatically do it i had to agree on some terms before having a problem..

i am using a Lenovo yoga 3 which came with a windows 8.1 but i had it upgraded to windows 10 for over 1.5 years now and i had no problems with it. !!!


please help me!

:)

 

Windows 10: Photos App is not working while opening pictures.

Hi Lowana,



I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



This issue might occur if photo app is corrupt or there is change in photo app settings.

To assist you better, please provided us the information below:

• Have you tried to checked the issue by opening pictures present in the external USB drive?
• Have you made any changes in the photo app prior to the issue?

I recommend you to follow the steps below to run Windows Store apps troubleshooter and also check if you are able to access photos app through search bar.



Step 1: I suggest you to run Windows Store apps troubleshooter from the below Microsoft Help Article and check if it helps.

http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

Step 2: I recommend you to check if you are able to access Photos app through search bar.

1. Click on Search bar.

2. Type "Photos" without the quotes in the search bar and click on it.

3. Then check if you are able to open the app.

Please get back to us with an update on issue with opening pictures through photos app, we will be happy to help.



Thank you.

 

Can not open jpeg photos with windows 10 (after deleted the pre-installed "Photos" app)

Hi,

Thank you for posting your query on Microsoft Community.

I would like to inform you that if you delete photos app, the pictures that you like to access will open in Windows Photo viewer or the applications which supports the respective format. To open certain images with the apps that you prefer, you will have
to customize it.

I suggest you to try the steps provided below.

• • Right click on the pic that you would like to view.
  • Click on Open With.
  • Click on Choose another app.
  • Choose the app accordingly.
  • Place a check mark on Always use this app to open.jpeg.

I would also like to inform you that even .jpeg pictures can be open with paint application. To check whether the picture is .jpeg format. I suggest you to right click on the picture and click on properties.

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.

 

trying to download photos from my camera onto my laptop, camera plugged into the laptop but photos app won't open: How do I open the Photos App in windows 10?

Hi Annie,

Thanks for posting your query on Microsoft community.

We understand the inconvenience caused and we will try our best to resolve the issue.

To assist you better, I like to know; is the Photos app will not open only when trying to download photos from camera?

It seems the some of the app setting got corrupted.

I suggest you to run app troubleshooter and check if it helps.

Follow the below steps:

• 
  Type troubleshooting in the
  Search area on the taskbar.
  
• 
  Click on View all on the left panel of the Troubleshooting Windows.
  
• 
  Select Windows store Apps.
  
• 
  Follow the on screen instruction.
  

For the steps, to import the photos from camera to Photos app, refer to the below link:

http://windows.microsoft.com/en-us/windows-8/import-photos-videos

Note: Applies to Windows 10 as well.



For more information, refer to the below link:

http://windows.microsoft.com/en-us/windows-8/photos-app-faq#open

Note: Applies to Windows 10 as well.

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.