Windows 10: Can't open print queue from settings menu

I'm trying to help someone with a weird issue that is preventing her from accessing the printer queue or printer management from the Settings menu. As shown in the screenshot below, when any printer is clicked, the 'Open queue' and 'Manage' icons are not included in the light gray box, and if either of those two items are clicked, they merely select the next printer in the list. I've tried restarting, running Windows update, and diagnostics. The queue and management will open if I run Print Management directly or from Device Manager. Anyone else ever seen this before? The machine is currently running cumulative update 1903.



:)

 

Print Queue Personality Configuration

I've created many plot/print queues for the convenience of our users.

• Print queue personality is set on the Print Server
• Personality settings include preset - orientation, paper size (A, B C, D, E), color/B&W, etc.

With these preset personality settings, my users don't have to go through the print configuration steps for all the different types of documents they print.

They simply select the queue and print.

Some time a while ago, the personality settings for each print queue saved on my print server are no longer the default print queue setting on the users machine after they select the print queue.

Is there some way I can automatically "push" the print queue personality settings to every client who uses the queues?

Clients - W7 & W10

Print Server OS - Server 2012

Applications used - MS Office Suite, MicroStation, BentleyView, Bluebeam, G Technology Suite

 

Print Queue Personality Configuration

This Community is mainly for home users and their computer problems, not business systems.

Kindly post your question in the TechNet Server Forums.

Technet forums - Windows Server

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Cheers.

 

Automatically show print queue?


Hi Brink,

Thanks for the suggestion as I am already using the notification area icon to bring up the queue. I also saw the other thread about making a shortcut for the queue and may give that try.

But I would still like to have the queue popup automatically when a print job is started. So if there are any other suggestions I would welcome them!

Thanks,
Gerry