Windows 10: Can't open Zip files

All of the sudden, I am not able to download and open a zip file. I had to install 7-Zip to get folders open. The zip file is coming from a secure server and never had any issues before. The zip file is part of a software program that shares projects that are built withing the software and shared with the customer. It includes PDF's and excel spreadsheet. The zip file downloads, but when you open it none of the pdf's or spreadsheets are there unless I extract to 7 Zip. I had an IT guy look at it, but he didn't have a clue.

:)

 

.zip can't be set to File Explorer

Hello Kathleen,

I understand your concern, and we in Community will try to help you in the best possible way we can.

I suggest you to follow the below steps and check if it helps.

• 
  Type Default programs
  in the search bar and press enter
  
• 
  Click on choose default programs by file type
  
• 
  Select .zip
  and select File Explorer
  

Also you can visit the below link Zip and unzip files.
(Steps applies to Windows 10).

http://windows.microsoft.com/en-CA/windows-8/zip-unzip-files

Hope this helps. Post us with status we will be glad to help you.

 

cant open zip files without saving first

When i get an attachment via email like a zip file i cant just open the file from the email i have to save and then open, i have tried the reg fix with the level security but still i cant open files, its a real pain

 

Can't open Zip Files


When I click a zip file all the options are grayed out. If I right click I do not have an Extract option. If I click Send to Compressed (Zip ) folder it makes another copy in the same folder. What is the next step? How do I open zip this?
Thank you