Windows 10: Can’t pass location-based experience agreement level during set up of windows for a new laptop.

Mouse works but it doesn’t react to act any clicks, neither yes, no, learn more why i can’t move to finish the set up.

:)

 

Location setting

Hi,



This issue could occur due to incorrect location settings or it would depend on your IP address. We suggest you to check the location settings of your PC, and check if it helps. Here are the steps:

• Click the Start button, and select Settings.
• Go to Privacy, and choose Location.
• Make sure that the Location service is On.

If issue persists, then it has something to do with your IP address. It’s because the location detected depends on the location set on your IP address.



Let us know how it goes.

 

Unable to turn on the Location from the Location Settings.

Hi Rafiul,

It is possible that the
GPS chipset
is not working properly causing your location settings to be
disabled or cannot be turned on. Kindly run the
Hardware and Device Troubleshooter
and check if there's any changes. To run the
troubleshooter, follow these steps:

• 
  On the search bar, type
  Troubleshooting
  and hit
  Enter.
  
• 
  Choose
  Hardware and Sound.
  
• 
  Click on the
  Hardware and Devices
  to run the
  Troubleshooter.
  

If the issue
persists, we suggest that you contact your
computer/laptop's manufacturer
for further assistance.

Update us on how it goes.

Regards.

 

Cortana and Location Settings

Hi,

I realize the inconvenience you are facing. Let me help you in resolving the issue.

This issue may occur if location settings are not turned on for Cortana.

To turn on location settings for cortana, I suggest you to try these steps and check if it helps.

• 
  Click on Start Button and type Location in the search.
  
• 
  Open Location Privacy Settings.
  
• 
  Under the option "choose apps that can use your location" check if Cortana is turned on.
  
• 
  If not turn on and check if it helps.
  

Also suggest you to check if similar issue persists on another user account.



Create another administrator user account by referring to

Set up accounts on Windows 10 article.



The corrupted user profile does not function normally such as not launching
Start menu, Cortana, Search bar, Store and other
Windows applications. In such cases creating a new profile and checking for the same will help in identifying if the is specific to corrupted user profile or the OS.



Write to us with the status of the issue on the same post for further assistance.
Your reply is most important for us to ensure we assist you accordingly.



Thank you.