Windows 10: Can't play AV1 encoded videos in Movies & TV when I DO have the codec installed

Discus and support Can't play AV1 encoded videos in Movies & TV when I DO have the codec installed in Windows 10 Gaming to solve the problem; Whenever I try to play an AV1 encoded video via Movies & TV, I get this error:Can't playWe can't get to the file for this item. If it's downloading or... Discussion in 'Windows 10 Gaming' started by Patrick_142, Apr 3, 2025.

  1. PATRICK_142
    Patrick_142 Win User

    Can't play AV1 encoded videos in Movies & TV when I DO have the codec installed


    Whenever I try to play an AV1 encoded video via Movies & TV, I get this error:Can't playWe can't get to the file for this item. If it's downloading or just finished downloading, try again soon. Otherwise, make sure another app isn't using the file and that you can access the place the file is stored.0xc10100aaThis only occurs with AV1 videos other codecs like H264 work fine, and they play perfectly fine in VLC, so it's not an issue with the file. I have installed the AV1 Video Extension on the Microsoft Store, but when I check my installed codecs either through the old Windows Media Play

    :)
     
    Patrick_142, Apr 3, 2025
    #1
  2. BRINK
    Brink Win User

    Intel and Netflix announce open source AV1 (SVT-AV1) scalable codec


    Source: Intel, Netflix to Deliver AV1 Scalable Codec to Power Next-Gen Compression Tech for Visual Workloads | Intel Newsroom
     
    Brink, Apr 3, 2025
    #2
  3. AVI AVI AVI
    Avi aVi Avi Win User
    Codecs in Movies & TV app

    Hello,

    Yesterday, I noticed that my video playing app ie. Windows's Movies and Tv and VLC media player both are unable to play my video.

    So to play/check that video, I downloaded an app named cccp to play that video......that video played well on that app.......but i'm not comfortable with that app..... It sometimes irritate.........
    Isn't there any way so that i could get all the codecs or video format reader on my default app for playing videos.
     
    Avi aVi Avi, Apr 3, 2025
    #3
  4. ANIL MADISHETTY
    Anil Madishetty Win User

    Can't play AV1 encoded videos in Movies & TV when I DO have the codec installed

    Avi videos not playing in movie maker

    Hi,

    Thank you for posting in Microsoft Community.

    Does it show any error?

    Have you installed the Codecs?

    Though Windows Movie maker support AVI format, sometime we still encounter AVI won't play in Windows . If the AVI files are not corrupt, the main reason may be the AVI video codec problem. If the AVI file was encoded with a non-Microsoft codec or with a
    codec not installed on your Windows, you will fail to play this kind of AVI video.

    I would suggest you to follow these methods and check.

    Method 1:

    Run Hardware Troubleshooter

    Follow these steps to run the troubleshooter.

    a. Press the ‘Windows + W’ key on the keyboard.

    b. Type troubleshooter in the search box and then press enter.

    c. Click hardware and sound and run the
    hardware and device troubleshooter.

    I also recommend you to install the latest version of Movie Maker and check the issue.

    Please reply to us with the status of the issue.

    Thanks.
     
    Anil Madishetty, Apr 3, 2025
    #4
Thema:

Can't play AV1 encoded videos in Movies & TV when I DO have the codec installed

Loading...

  1. Can't play AV1 encoded videos in Movies & TV when I DO have the codec installed - Similar Threads - Can't play AV1

  2. Can't play AV1 encoded videos in Movies & TV when I DO have the codec installed

    in Windows 10 Software and Apps
    Can't play AV1 encoded videos in Movies & TV when I DO have the codec installed: Whenever I try to play an AV1 encoded video via Movies & TV, I get this error:Can't playWe can't get to the file for this item. If it's downloading or just finished downloading, try again soon. Otherwise, make sure another app isn't using the file and that you can access the...

  3. Videos can't be opened by "Movies & TV"

    in Windows 10 Gaming
    Videos can't be opened by "Movies & TV": Video files can't open with Windows's default video player called "Movies & TV". This app was not showing at open with section. When I select 'Choose another app', it shows "Video.UI.exe" instead of "Movies & TV". I clicked on this option, but the videos were not played by...

  4. Videos can't be opened by "Movies & TV"

    in Windows 10 Software and Apps
    Videos can't be opened by "Movies & TV": Video files can't open with Windows's default video player called "Movies & TV". This app was not showing at open with section. When I select 'Choose another app', it shows "Video.UI.exe" instead of "Movies & TV". I clicked on this option, but the videos were not played by...

  5. missing codec in Movies&Tv

    in Windows 10 Software and Apps
    missing codec in Movies&Tv: After I updated windows to 21H1 from 20H2when I try to play any video in movies&Tv firstly it says missing codec error 0x80070057 then only the audio plays with an black screen I tried using other video player non of them work please provide an solution for this...

  6. Unable to play AV1 videos

    in Windows 10 BSOD Crashes and Debugging
    Unable to play AV1 videos: Hello, For the last couple of months I've been witnessing screen tearing/distortion I don't really know how to describe it, see image bellow on media images and videos online and on streams in apps like Discord. Online webm I've formatted the PC, updated video drivers,...

  7. GPU overheating when playing a video on Movies & TV

    in Windows 10 Software and Apps
    GPU overheating when playing a video on Movies & TV: I literally wanted to watch a video on the app and after 2 min. my PC shuts off. I thought it overheated. The next day i wanted to see what did that. So i opened MSI Afternurner and played a video on the app and saw the GPU temperature was going up fast until it shut off to...

  8. Movies & TV will not play the movies I have paid for.

    in Windows 10 Software and Apps
    Movies & TV will not play the movies I have paid for.: Can't play Can't perform the requested action because access requires a user name and password. 0x80190191 But, you know, I am already signed in...otherwise how could I possibly be looking at the movies I have paid for on the "purchased" dashboard. And...I have signed...

  9. Windows Movies and TV 'Missing codec' error when trying to play any video, error code...

    in Microsoft Windows 10 Store
    Windows Movies and TV 'Missing codec' error when trying to play any video, error code...: Hello, whenever I want to watch a movie on my PC or literally any video with movies and TV, I get this error when opening the video up, if I press ok the video doesn't play but the audio does, this issue doesn't exist while using VLC or any other player, but it's always more...

  10. No Color in Movies and TV while playing videos

    in Windows 10 Software and Apps
    No Color in Movies and TV while playing videos: Why no color in The app Movies and TV? https://answers.microsoft.com/en-us/windows/forum/apps_windows_10-movies/no-color-in-movies-and-tv-while-playing-videos/e8321ded-81c1-4e47-982b-9618990b361d