Windows 10: Can't play enhanced CDs - Windows 10

I'm using Windows 10 and can't get an enhanced CD to play.

I went to the Control Panel - Hardware and Sound - CDs and tried all options: Play audio CDs Windows Media Player; Take no action; Open folder to view files File Explorer; Ask me every time and Run enhanced content. Nothing works.

Many users are having the same problem, but no solution have been provided.

Please help.

:)

 

playing CD's on Windows 10 recorded from Vista

Hi John,





There are a couple factors for the CD to be unable to run in Windows 10, to isolate this matter, we have a couple
of questions for you:

• 
  Were there any error messages when playing the CD?
  
• 
  Have you tried using different player?
  
• 
  Have you updated your drivers?
  
• 
  What troubleshooting steps have you done so far?
  

We'll be waiting for your response.



Regards.

 

Windows Media Player won't play CDs

Hello DominicGerald,

Thank you for writing to Microsoft Community Forums.

To address your concern, kindly help us with the following queries:

1. Are you receiving any error code or error message when you attempt to play the music?
   
2. Is your music CD being detected by the system and are you able to access it through the File Explorer (Windows + E key)?
   

In Windows Media Player, you can play audio CDs, data CDs, and data DVDs that contain music or video files (also known as media CDs). If you have a DVD drive and a compatible DVD decoder installed on your computer, you can use Windows Media Player
to play a DVD-Video disc. If your unable to play anything on WMP, kindly check with the steps listed below and see if it works:

Method 1: Update DVD/CD ROM driver from Device Manager.

Sometimes, the issue persists if the drivers aren’t updated. So, I would suggest you to update the DVD/Cd driver manually. To do that, you may refer the article on

Update drivers in Windows 10.

Once after updating the drivers, you may check if you are able to play songs. If not, you may try out the following method.

Method 2: Adjust Burn Settings.


As you say that it’s getting stuck while burning a CD, you might want to check with the burn speed. To do that,

• Open Windows Media Player from the Start menu.
  
• Click on Organize and select
  Options from the list.
  
• Select the Burn tab in the Options window and select the drop-down menu beside
  Burn speed and select Slow.
  
• Click on Apply and OK
  to exit the settings screen.
  
• Try burning a new CD and check if it plays.
  

Method 3: Download and install add-ons for Windows Media Player.

I would suggest you to get the add-ons for your player and check if you are able to play songs. To do the same, you may want to refer to an article on
Downloads for Windows.


Kindly get back to us with the results. We will be glad to assist you further if the issue persists.

Regards,

Mala S

Microsoft Community - Moderator

 

CD won't play in Windows 10

Hi,



I understand your concern and will assist you to resolve this issue.



I suggest you to follow the steps below and check if it helps.

Step 1: I would recommend you to manually update DVD/CD-ROM driver from the
Device Manager.

Please refer to the following Wiki article created by Andre Da Costa on
How to: Install and Update drivers in Windows 10.

How to: Install and Update Hardware Drivers in Windows 10

If the issue persists then follow the below method.

Step 2: I suggest you to uninstall the DVD/CD-ROM driver from the Device Manager and check.

Follow the steps to uninstall the driver.

• Right click on Start button and click on Device Manager.
• Search for DVD/CD-ROM driver and expand it.
• Right click the device, and click Uninstall.
• Restart the computer.
• Right click your computer name in Device Manager and click
  Scan for hardware changes. Device manager scans your system and automatically reinstalls your device.

If the issue still persists then, I would recommend you to download and install the latest DVD/CD-ROM driver in compatibility mode from the manufacturer and check if it works.



Keep us posted on this issue so that we can assist you better.