Windows 10: Can't print, HP says printer is not the problem.

So I've been troubleshooting for 4 days now, and I cannot get our office printer to communicate with my computer. I can ping it, I can web onto it, but if I try to add it via IP it says it can't be found on the network. I'll use the HP Smart App, and it recognizes it, but then jobs print and go into Error state. Let me summarize everything I tried so we aren't going in circles, thanks for the help in advanced, I'm going slightly insane lol.


The strangest part is, it's just me who can't print. The others in our office have no problem, and I have removed and re-added the printer from their computers with success. It just doesn't like me :


HP has said the device is functional, and to contact Windows. Support hasn't gotten me any further, basically nobody knows what's going on, and I'm terrified of resetting the printer in a whole because I don't want it to cause any other issues for anyone else.

• Remove and install printer and drivers
• Rebooted machine and printer
• Updated Windows and Printer firmware
• Cleaned out spooler folder in Windows
• Removed all third-party drivers and tried again.
• Enabled Remote Access Connection Manger service
• Changed DNS settings on PC to match printers
• Can ping printer, can connect to web viewer.

Thanks for any tips, I can't stand this lol.

:)

 

HP printer Teflon Change (Printing speed decrease)

Hp printer Teflon is damaged (Due to this paper get wear out while printing ) so i take the printer to the shop and the person changes the Teflon but after changing the Teflon the print out of the paper problem get solved. But as my printer can print 11-12 pages per minute but now it is only printing 3 pages per minute (The time that consume during print is due to the sucking of the page in the printer after sucking of the page in the printer the speed is ok).

Can some one please confirm is this possible due to the Teflon change.

 

HP DeskJet 2630 Printer wont print saying missing driver.

Hi,



Thank you for writing to Microsoft Community Forums.



We appreciate your effort on this. We understand that when you try to print using your HP printer you get a message stating driver is missing, we will look into this for you.



Ideally, when you connect a printer to the computer, you will need to install the driver to start using the printer. As you are facing issues while installing the drivers, I suggest you to refer the steps mentioned below:



Method 1:



I suggest you to refer the steps mentioned in the article
Fix printer connection and printing problems in Windows 10 and check if that helps in resolving the issue.



Method 2: Running HP Print and Scan Doctor



As you have already downloaded the HP Print and Scan Doctor, I suggest you to run it and follow the on-screen instructions. The HP Print and Scan Doctor will analyze and resolve the issues.



You can also download drivers from HP website for
HP DeskJet 2630 All-in-One Printer.



Let us know the results, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

HP Printer Offline and Slow to Print

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that your printer shows offline and there is a delay in printing.



1. Did this issue started recently? If yes, then what are the recent changes that you have made to the computer prior to this issue?



HP Print and Scan Doctor is an application software from HP that can help you eliminate any issues with your HP Printer or Scanner Devices. If you are having commons problem with your HP printer or scanner
you can download, install and run HP Print and Scan Doctor Utility to easily scan for the error and troubleshoot them automatically.



Method 1:



Step 1: I suggest you download and run the
HP Print and Scan Doctor and check if it resolves the issue.



Step 2: I suggest you refer to the article
Troubleshooting offline printer problems
and perform the troubleshooting steps mentioned and see if that helps.



Method 2:

If your printer is slow to print, I suggest you refer and follow the suggestions from
HP Printers - Slow Printing (Windows)




Additional Information:

Change a printer’s status from “offline” to “online”

https://support.microsoft.com/en-us/help/4027988/windows-10-change-a-printers-status-from-offline-to-online



Hope it helps.



Regards,

Zaki